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petrix

petrix

Joined
Jul 28, 2022
Messages
72
That sucks Cruz Missile. I'd be fuming if I were you. Seriously, how do they justify taking all of it when what you started out with was mostly your own cash.
They still haven't responded to me but I am probably in the same boat.
Hopefully SBR can help make this right. At a minimum you should be getting 2 thirds of your winnings.

SBR ? As I know they don’t deal with offshore anymore.
It seems to me that offshores are on downhill, Bovada sucks, Betus is shady, Intertops for payout ask for blood sample.
What is left BOL and BM and few micky mouse books like GTbets.
 

Ace7550

Ace7550

Joined
Oct 19, 2021
Messages
2,232
SBR ? As I know they don’t deal with offshore anymore.
It seems to me that offshores are on downhill, Bovada sucks, Betus is shady, Intertops for payout ask for blood sample.
What is left BOL and BM and few micky mouse books like GTbets.
Sorry I meant BMR. My bad.
It's true. After BOL and BM there is a huge drop off. There used to be 7 or 8 really high quality shops in operation. Now only 2, maybe 3.
That being said US books are awful. Still would much rather play at offshore for now.
 

sportsbettor5

sportsbettor5

Joined
Jan 14, 2022
Messages
727
Won't accept me as a new client and others have said that they are done accepting any new clients.

Jazz looks like small operation to me.
Bigger than most offshores. Bovada has limited me to peanuts, but Jazz hasn't even though I'm up.
Been there done that ….
Which crypto book(s) did this to you? I probably will get with a crypto book soon but still not sure which.
 

petrix

petrix

Joined
Jul 28, 2022
Messages
72
There are very few crypto books that are good are from which you can benefit from bonuses and value.
I assume you are from US, I’am not sure US players are accrpted by crypto books.
 

cruz-missile

cruz-missile

Joined
Jan 6, 2023
Messages
39
Some interesting and hopeful communication from bovada since my account was reactivated and I logged in to find that they had confiscated the lions share of my funds...

From Bovada on 1/27/23 12:17pm

Hello Patrick,

My name is Stephan, and I'm a Supervisor here at Bovada.

We would firstly like to express just how much we appreciate your business, and how grateful we are for your continued loyalty to us at Bovada.

I would like to remind you all bonuses have a max bet restriction relative to the deposit amount. Failure to adhere to this ‘max bet’ rule may result in account closure, forfeit of the Bonus and any winnings generated during the wagering of the Bonus.
Any wagers using deposited funds or bonus funds prior to bonus completion are subject to the following maximums:
• Casino max bet per wager - 20% of deposited amount
• Sports max bet per wager - 50% of deposited amount

As a result, any available balance has been seized. We ask that you refrain from this action going forward or further breach will result in immediate termination of your account and any associated balance voided. This decision was made with careful consideration given all the evidence brought forth and judge this decision to be final.

For more details on our Bonus Terms and Conditions, please visit: https://www.bovada.lv/help/bonuses-faq/bonus-terms-and-conditions

Regards,
Bovada Service

My response on 1/27/23 2:59pm

It's not fair to take all my winnings. I didn't realize that you had this rule.
I wish your system hadn't allowed me to place those bets.
I figured if I pressed max wager it would only allow me to bet the maximum that you guys wanted to allow me to bet.
Being that 2/3 of the money being bet was my personal money I think it would be fair if I get 2/3 of my winnings.
Let me know if you think that is fair. Feel free to call me to discuss.

Bovada Response on 1/28/23 7:50am

Hi Pat,

Thanks for contacting Bovada Customer Service.
We do hope this email finds you well and enjoying your day, we are always committed to assisting you every time you need it. Your time and business are very important to us.

At the moment it seems we're not taking action against your funds, however, keep in mind that failure to adhere to this ‘max bet’ rule may result in account closure, forfeit of the Bonus and any winnings generated during the wagering of the Bonus, as we have warned about this, any further breach might result in the termination of your account and final seizure of your funds.

If you have any other question or concern, we're available to help 24/7 and happy to assist!

Thanks,

Bovada Customer Service

My response on 1/28/23 8:18am

Ok can you please put the funds back in my account then? You removed $8923.62 on January 14th.
Please just put those funds back in my account and we will be all good. Thank you.
 

Ace7550

Ace7550

Joined
Oct 19, 2021
Messages
2,232
As a result, any available balance has been seized.

At the moment it seems we're not taking action against your funds,
Sure seems contradictory. I think maybe the left hand doesn't know what the right hand is doing.
Also seems more than fair of you to ask for 2 thirds. I'd want every penny.
Hope you get your money man.
 

indiana94

indiana94

Joined
Dec 19, 2021
Messages
146
Wow.

This is almost unbelievable that a so-called A book would stoop to a ButUS/MyBookie level.
Frank, I am glad you mentioned BetUs in a negative light. They limited me to $1 per play and then zeroed out my $14,800 balance AND bounced a check. And I never even took a bonus. Can't even log-in. They boot winners and told me on the phone "You're never going to see a penny from us. We don't want winners, only recreational losers."
 

skolar

skolar

Joined
Jan 12, 2023
Messages
79
Update: 87 days with 0 communication and an account under investigation. I emailed investigations and service @ bovada to see if anyone would provide me an answer a few days ago. I received an email that just said "acknowledgement" the next day, saying they will do their best to answer my question.

That was 4 days ago. They have not sent anything else. So basically more stonewalling.

I am also still waiting to hear back from my BMR dispute analyst who emailed me once on Jan 17th.
 

skolar

skolar

Joined
Jan 12, 2023
Messages
79
I've never filled out a complaint form here, but from what I can tell they are only helping a select few people and many are being ignored.
I did receive an initial email 2 weeks ago asking if they would like me to reach out to Bovada. I said yes but that was the last I heard. I dont know how long these things typically take so maybe this is a normal timeline for BMR? I dont want to disparage them if they are working behind the scenes. I hope they are truly.
 
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