BMR Complaint Form
- Thread starter BMR Genie
- Start date
I believe BMR Forum is already in contact with you in PM. We will ask if there's an update on his end.Any updates??
Toronto, please fill out and submit the BMR Complaint form.Hi, can I also get help?
I'm in the same exact situation here but with BetDSI.eu:
BetDSI.eu cut max payout limit to $11 with $23k rollover remaining
Took a huge rollover deposit back in September and with $23,757.07 left to complete they have cut my max payout limit to $11 this morning. I requested for an account review and will have an update in 48 hrs, pretty much asked them to withdraw my cash balance ($16,000) and forfeit my bonus...forum.bookmakersreview.com
BetDSI F TIER
Good afternoon BMR. This is a formal warning to all players about DSI. I’m making this post to add info to Toronto’s story. I spoke with him privately. This individual made a common mistake and took multiple bonus offers and allowed the rollovers to stack. For those of you unfamiliar with DSI...forum.bookmakersreview.com
they told me they would start paying me out $1,000/week after they closed my account due to irregular non-recreational betting patterns but they have stopped replying to my emails ever since (Saturday) - can't login to account too ("account is suppressed").... I have a $20k balance with them but they said only $7k from the total deposits will be paid out. Been emailing everyday since Monday to follow up about how to withdraw but no response since Saturday!!
Done, thanks!!!!!Toronto, please fill out and submit the BMR Complaint form.
Davieboy,Is it often the sportsbook won’t even answer your teams messages? I figured these big name books would respond to any and all complaints
UPDATE!!!!!!Toronto, please fill out and submit the BMR Complaint form.
Good newsUPDATE!!!!!!
I received the first payment of $1k from my deposits..... They said request next one in 7 days .
Not sure if I should be mad or happy about this...
Even if the line had changed, their system has serious issues if it’s changing under bets to over bets. I’d avoid BASDavieboy,
We spoke with BAS concerning your complaint.
Management previously compensated you with a $350 free play and a $100 credit toward the $314 wager you reported had the price change by a point. They say they did so not because their software was at fault, but as a token of good faith. Your account was since disabled per your request. They also said they understand your account setting was configured to accept any odds change which likely explains the confusion.
We'll ask the dispute officer for an update.BMR, did you talk to JazzSports regarding my complaint that I filed Thursday last week? And are you in communication with them at all since this supposed management change in recent times?
Hey, I was supposed to receive my 2nd payout yesterday but now I got an email saying it was declined because I was using a VPN to request the withdraw. I don't know how this is possible since I have to request withdraws via-email as my account is locked/suspended... And to add to that, I have never used a VPN so what the heck? lolUPDATE!!!!!!
I received the first payment of $1k from my deposits..... They said request next one in 7 days .
Not sure if I should be mad or happy about this...
Absolutely ridiculous. To be fair, DSI is no longer on OSGA’s list and BMR don’t have them either. Sounds like they are just playing games with you at this point.Hey, I was supposed to receive my 2nd payout yesterday but now I got an email saying it was declined because I was using a VPN to request the withdraw. I don't know how this is possible since I have to request withdraws via-email as my account is locked/suspended... And to add to that, I have never used a VPN so what the heck? lol
Nevertheless. I responded to the email complying to all the verification instructions and even insisted that I am willing to do a video call with them for further verifications!!!
Also, have they responded to you guys about them confiscating my winnings (~ $20,000 USD)? Because they only agreed to payout my deposits (~$7K USD).