verifying marathonbet account for more than 15 days and no respond

[malikbello751]

Hi Malikbello751.

I will check this for you and a dispute agent should contact you by email today.

BMR Dispute Resolution Service

I will be waiting I need help
Agboolawale112@gmail.com email link to my marathon

 

[malikbello751]

I will be waiting I need help

 

[malikbello751]

Hi Malikbello751.

I will check this for you and a dispute agent should contact you by email today.

BMR Dispute Resolution Service

Why no message

 

[BMR Genie]

Hi Malik,

I will ask our dispute analysts for any possible update regarding your case. Thanks

 

[malikbello751]

Hi Malik,

I will ask our dispute analysts for any possible update regarding your case. Thanks

Agboolawale112@gmail.com
Registered with my account marathon but they haven’t open my account after necessary documents it’s a month now they keep giving excuses please help out

 

[malikbello751]

I even beg them to withdraw a little they told me I should do whatever I want to do

 

[BMR Genie]

Have done that no reply

Malik,

Can you please forward your complaint summary to this address: Disputes BMR <Disputes@bookmakersreview.com> Thanks

 

[BMR Disputes Matt]

Agboolawale112@gmail.com
Registered with my account marathon but they haven’t open my account after necessary documents it’s a month now they keep giving excuses please help out

Don't worry about forwarding your form. I have it and have emailed you.

We have reached out to Marathonbet about your account



BMR Dispute Resolution Service

 

[eroniniugochukwu6]

i just sent a complaint right now to the BMR for i am also facing the same issue
i submitted my documents for review for weeks now and they still keep telling me the same thing that its still under review
i do hope my issue is resolved as soon as possible

 

[BMR Genie]

i just sent a complaint right now to the BMR for i am also facing the same issue
i submitted my documents for review for weeks now and they still keep telling me the same thing that its still under review
i do hope my issue is resolved as soon as possible

Welcome to BMR Forum and we received your complaint. You will receive an answer from our dispute soon.

 

[eroniniugochukwu6]

Welcome to BMR Forum and we received your complaint. You will receive an answer from our dispute soon.

oh okay i still havent gotten a reply yet but im still waiting, thanks

 

[BMR Genie]

oh okay i still havent gotten a reply yet but im still waiting, thanks

Please give it 2-4 business days to hear you back.

 

[eroniniugochukwu6]

Please give it 2-4 business days to hear you back.

good day
its been 2 days now and i still havent goten any response from the team

 

[eroniniugochukwu6]

good day
its been 2 days now and i still havent goten any response from the team

please have they taken up my case cause my account is still blocked

 

[BMR Disputes Matt]

good day
its been 2 days now and i still havent goten any response from the team

We have multiple complaints on foot right now where Marathonbet is simply asking people to wait for verification for weeks.

We have been trying to engage with both Marathonbet and their parent company to no avail thus far. They simply ask BMR to wait for a response the same as players are getting.

Your account will be added to the list we are advocating for as soon as they engage.



BMR Dispute Resolution Service

 

[will]

I am having the same issue as well. I won around USD 9500 and asked for withdrawal on17jun . The next day I immediately received a email that they need to verify my account and asked me to send my ID and address proof to them for verification ( which I believe I already send those during account opening around a year ago). Anyways, I have sent the team all the documents they required. however when I try to ask the customer support, they just keep asking me to wait, and I really need those money for some urgent personal expenses settlement. I have already filled a complaint 06/19/2022 - 10:57:28pm EST, appreciated if your team could assist me with this, thanks

 

[kiyesolat]

Good morning, I am having same issues with Marathonbet. Last week, I filled out the dispute form via the link you sent in and I forwarded all conversation between myself and the Marathonbet team to the stipulated email but I didn't receive any confirmation of receipt of my complaint.
I sent the emails using my registrated email kiyesolat@gmail.com. kindly help.

 

[BMR Disputes Matt]

I am having the same issue as well. I won around USD 9500 and asked for withdrawal on17jun . The next day I immediately received a email that they need to verify my account and asked me to send my ID and address proof to them for verification ( which I believe I already send those during account opening around a year ago). Anyways, I have sent the team all the documents they required. however when I try to ask the customer support, they just keep asking me to wait, and I really need those money for some urgent personal expenses settlement. I have already filled a complaint 06/19/2022 - 10:57:28pm EST, appreciated if your team could assist me with this, thanks

Good morning, I am having same issues with Marathonbet. Last week, I filled out the dispute form via the link you sent in and I forwarded all conversation between myself and the Marathonbet team to the stipulated email but I didn't receive any confirmation of receipt of my complaint.
I sent the emails using my registrated email kiyesolat@gmail.com. kindly help.

We have both of your dispute forms and will do what we can.


BNR Dispute Resolution Service

 

[joekaren26]

Good morning, I am having same issues with Marathonbet. Last week, I filled out the dispute form via the link you sent in and I forwarded all conversation between myself and the Marathonbet team to the stipulated email but I didn't receive any confirmation of receipt of my complaint.
I sent the emails using my registrated email kiyesolat@gmail.com. kindly help.

Bro, gradually start forgetting about the money. They won't pay you even BMR Dispute Resolution service can't help. My 2000USD money have been THERE FOR 55 DAYS UNDER VERIFICATION

 

[BMR Disputes Matt]

We have many Marathonbet complaint cases open with similar slow verification issues as you are experiencing.

BMR have tried all angles we know of to establish a dialogue with Marathonbet and their parent company Panserve but are not getting any meaningful help or answers.

We will continue to try to engage but at this moment I doubt that is going to happen.



BMR Dispute Resolution Service