The Bettors Den

[djefferis]

REJECTED AGAIN

 

[BigJay]

REJECTED AGAIN

Wonder if they know how many thousands of dollars this is costing them by not paying you (giving you the runaround).

Why would anyone want to play there after reading this ?

 

[JDS]

I didn’t play at Dimes as much as many here because I got into it with dead Tony once over a play they clearly misgraded and I guess he banned me for life. This was probably 20 years ago.

Who is this “Becky” they talk about across the street when it comes to this book BettorsDen ?

If was funny back in the day, when I wanted to speak to Tony directly, I would ask them can I speak to GOD please. He had a huge ego lol

 

[JDS]

REJECTED AGAIN

Damn you’re getting the runaround not fun is this a four figure payout ?

 

[djefferis]

Paid (finally)

He had an ego no doubt - but he understood how to handle bettors too. If you treated staff with respect and were straight - he was decent.

Take shots or start shit - that’s when he showed what a prick he could be. Towards the end though it’s the ego that did Tony in.

 

[JDS]

Paid (finally)

He had an ego no doubt - but he understood how to handle bettors too. If you treated staff with respect and were straight - he was decent.

Take shots or start shit - that’s when he showed what a prick he could be. Towards the end though it’s the ego that did Tony in.

Glad you got paid, and you described Tony perfectly to a T.

 

[djefferis]

Damn you’re getting the run around not fun is this a four figure payout ?

just below - inexcusable

I get “security” - but there’s security and there is stalling hoping people will go away and give up.

if it would have continued - I’d have raised it to just above and made a courier request.

 

[jyumni]

just below - inexcusable

I get “security” - but there’s security and there is stalling hoping people will go away and give up.

if it would have continued - I’d have raised it to just above and made a courier request.

My experience was very different.
Did you have to complete KYC when you made your deposit?
For me, Bettors Den required full KYC verification before I could deposit. However, once I completed that, I didn’t have to do it again when I withdrew. The payout was quick and seamless

 

[Tanko]

My experience was very different.
Did you have to complete KYC when you made your deposit?
For me, Bettors Den required full KYC verification before I could deposit. However, once I completed that, I didn’t have to do it again when I withdrew. The payout was quick and seamless

Djeff asked for his withdrawl in Russian rubles so.....



I am joking of course.

 

[ks1986]

So we are on like rejected payout 5 now - first 3 were “previously used addresses” (never had a payout before).

Four was because I used an address and didn’t copy it down - asked for it to be repeated and when I couldn’t - rejected.

Five I wised up - used a coin I never used to deposit - LTC - rejected (prior use).

Trying lucky 6 - but clear old stall/delay tactic hoping I play it and lose. Won’t happen - all this over a grand.

Had you used those 3 addresses somewhere else? Or they were completely off chain?

 

[djefferis]

Full KYC before hand.

Excuse after excuse after - first full 1x RO needed (not risk and win on a sub +100 bet) - then stating addresses were used prior (including a coin I never used at all) and then bogus other reasons until it was clear I wouldn’t be going away.

Great book till payout day.

 

[djefferis]

Had you used those 3 addresses somewhere else? Or they were completely off chain?

1 was a coin I have never used.

 

[ks1986]

1 was a coin I have never used.

They rejected the coin you never used because you didn't deposit with it previously. The 3 address they rejected for previously used, were those addresses used somewhere else? or if you looked them up on the chain they wouldn't exist?

 

[JDS]

Full KYC before hand.

Excuse after excuse after - first full 1x RO needed (not risk and win on a sub +100 bet) - then stating addresses were used prior (including a coin I never used at all) and then bogus other reasons until it was clear I wouldn’t be going away.

Great book till payout day.

Yeah, I don’t like the sound of that process for you getting paid, and I take your word not with a grain of salt as a poster. I will probably not be ever playing there myself, thanks for sharing your experience.

 

[Tanko]

Saved people a lot of work on their own evaluating the book.
Great information Djefferies.

 

[garyking63]

Completed rollover yesterday and requested $1000 in BTC today.
Will let everyone know how it goes.

 

[djefferis]

No doubt they will pay you - question is how much KYC and how many request will it take.

They felt alot like requesting a payout from BetUS to me.

 

[garyking63]

Maybe, I haven't dealt with BetUS LOL
I had already verified ID. Requested BTC payout at 1PM PST.
About 1 hour later was informed by phone DBA (2FA) not enabled on my account.
Enabled it and resubmitted. Within 5 mins received email asking to confirm BTC address, account number and pin. Another 5 mins and received email payout approved.
4PM PST BTC in account
Total time even with delay about 3 hours.
Not the best out there, but pretty good for a new book which I had reservations about.
At this point would recommend, good bonuses and soft lines.

.

 

[infotimbo]

no more verification calls from Costa Rica in the middle of the night, for every single payout request?! That's a real shame... ;D

 

[djefferis]

So received this a few minutes ago:

2 thoughts - they ARE watching the forums closely and they are committed to improving the experience.

I will give them a 2nd chance tomorrow - reup and see how it goes. Reduced juice and knowing they pay is a valuable addition to the toolchest.

We hope this email finds you well. We recently came across your post regarding your experience with Bettors Den and your payout request. First and foremost, we want to apologize for any frustration or inconvenience you’ve experienced.

We understand how important a smooth and hassle-free experience is for our customers. That’s why we are continually working to improve our processes and services, ensuring all our players enjoy the best possible experience with us.

Thanks your feedback we have evaluated our internal policies and procedures and we are going to expedite the payout process.

On the other hand, in the following days we will also be adding the rollover met in the View Wagers section so it will make it much easier to determine this figure.

Message from BettorsDen below:

We hope this email finds you well. We recently came across your post regarding your experience with Bettors Den and your payout request. First and foremost, we want to apologize for any frustration or inconvenience you’ve experienced.

We understand how important a smooth and hassle-free experience is for our customers. That’s why we are continually working to improve our processes and services, ensuring all our players enjoy the best possible experience with us.

Thanks your feedback we have evaluated our internal policies and procedures and we are going to expedite the payout process.

On the other hand, in the following days we will also be adding the rollover met in the View Wagers section so it will make it much easier to determine this figure.

At Bettors Den, we are dedicated to constantly enhancing our services and fostering a positive experience for all our customers. Your feedback helps us grow, and we appreciate the opportunity to make things right.