BMR Complaint Form
- Thread starter BMR Genie
- Start date
pribulacoleman25
- Joined
- Oct 27, 2025
- Messages
- 6
does betwhale actually pay ?
Unfortunately yes
pribulacoleman25
- Joined
- Oct 27, 2025
- Messages
- 6
Betwhale taking froever to let me withdraw.
horizonsports.es not paying/being shady: https://forum.bookmakersreview.com/threads/horizonsports-eu-not-paying.67352/
bradical76
- Joined
- Oct 3, 2025
- Messages
- 13
Anybody receive any help from bmr on any complaints recently
None.. I have 2 complaints in havent heard anything..
They slowwwww pay
horizonsports.es not paying/being shady: https://forum.bookmakersreview.com/threads/horizonsports-eu-not-paying.67352/
Submitted a BMR complaint regarding Betsson.
They cancelled my withdraw and then proceeded to withhold ALL of my winnings >$1000. They are saying I voided 12.1 of their ToC, which I never did, and they refuse to elaborate.
"12.1 Any Bonus is only available once per person, family, household, address, e-mail address, credit card number, bank account, telephone number, computer/device and / or IP address."
First time I have been scammed by a sportsbook. Never thought it would be these guys.
They cancelled my withdraw and then proceeded to withhold ALL of my winnings >$1000. They are saying I voided 12.1 of their ToC, which I never did, and they refuse to elaborate.
"12.1 Any Bonus is only available once per person, family, household, address, e-mail address, credit card number, bank account, telephone number, computer/device and / or IP address."
First time I have been scammed by a sportsbook. Never thought it would be these guys.
broadways206
- Joined
- Feb 2, 2025
- Messages
- 6
Hey everyone, looking for some advice here because I’m at my breaking point.
I’ve had a Bovada account for about a year with no major issues. Over the last month, I really started putting solid action through the account — over $20,000 in deposits during that time.
At first, I was actually up a few thousand. Shortly after that, all of my betting limits were suddenly slashed to around $100 per wager, which was frustrating but whatever — I kept playing.
I eventually requested a withdrawal. That’s when the problems started.
Bovada asked for full verification:
I sent everything immediately, same day. I was told on chat to wait 24–48 hours.
Fast forward to now — it’s approaching two weeks, and nothing has moved. Every time I contact support, I get the same copy-and-paste response: “Please wait while the relevant team reviews your case and gets back to you.” No timeline, no explanation, no actual update. Support agents clearly have no power and just repeat templates.
At this point, nothing is progressing and I’m just stuck waiting while my money is locked up. It’s especially frustrating because they had no issue taking deposits, but the moment I asked for a withdrawal everything stalled.
I’m honestly pretty pissed off at this point and starting to lose confidence that this will be resolved easily.
So I’m asking:
Appreciate any help or insight. Thanks in advance.
I’ve had a Bovada account for about a year with no major issues. Over the last month, I really started putting solid action through the account — over $20,000 in deposits during that time.
At first, I was actually up a few thousand. Shortly after that, all of my betting limits were suddenly slashed to around $100 per wager, which was frustrating but whatever — I kept playing.
I eventually requested a withdrawal. That’s when the problems started.
Bovada asked for full verification:
- Government ID
- Selfie
- Utility bill
I sent everything immediately, same day. I was told on chat to wait 24–48 hours.
Fast forward to now — it’s approaching two weeks, and nothing has moved. Every time I contact support, I get the same copy-and-paste response: “Please wait while the relevant team reviews your case and gets back to you.” No timeline, no explanation, no actual update. Support agents clearly have no power and just repeat templates.
At this point, nothing is progressing and I’m just stuck waiting while my money is locked up. It’s especially frustrating because they had no issue taking deposits, but the moment I asked for a withdrawal everything stalled.
I’m honestly pretty pissed off at this point and starting to lose confidence that this will be resolved easily.
So I’m asking:
- Has anyone dealt with this with Bovada and actually gotten paid?
- Is there a specific escalation path that works?
- Any advice on how to push this forward or get my money out?
Appreciate any help or insight. Thanks in advance.
It has been few years since Bovada started to stiff players and play tricks. There is no way around it , just hope for mercy. If they feel like paying you they will but otherwise, Im sorry brother. You should have researched current sportsbooks reputation before depositing. Bovada is rated A in many websites but thats because they pay them. They went sour long time ago. Hope you get your money tho GL
borodaser21
- Joined
- Jul 13, 2025
- Messages
- 25
I propose making the complaint process public.
Disclose all possible details of the complaints and observe how the process develops. We will observe. I have seen several forums where all points of dispute and complaints are posted, except for personal data.
Disclose all possible details of the complaints and observe how the process develops. We will observe. I have seen several forums where all points of dispute and complaints are posted, except for personal data.
Hello Genie,
Please help to resolve this. I don’t see how I’m told they’re not affiliated on the phone but then account services say they do work for all books?
Hi I deposited 3/4 times $600 or so of bitcoin at XBET (XB957353) I’ve since got my account up to about $1857 or thereabouts, I can’t see the exact amount again as the account is locked. I am being told I had a banking dispute at mybookie back 10 years ago or so for $309 and they want me to send a bitcoin to them! Which sounds very bizarre - the guy “Mike” I spoke with was rude and I’m unsure why my XBET account has anything to do with MYBOOKIE. Please help and resolve, I am not sure I had a dispute 10 years ago but said they could even take the $300 out and they said no I need to send a bitcoin. Please help to resolve
Please help to resolve this. I don’t see how I’m told they’re not affiliated on the phone but then account services say they do work for all books?
Hi I deposited 3/4 times $600 or so of bitcoin at XBET (XB957353) I’ve since got my account up to about $1857 or thereabouts, I can’t see the exact amount again as the account is locked. I am being told I had a banking dispute at mybookie back 10 years ago or so for $309 and they want me to send a bitcoin to them! Which sounds very bizarre - the guy “Mike” I spoke with was rude and I’m unsure why my XBET account has anything to do with MYBOOKIE. Please help and resolve, I am not sure I had a dispute 10 years ago but said they could even take the $300 out and they said no I need to send a bitcoin. Please help to resolve
Please fill out our BMR dispute form and we will look further into this. Thank you.
Sportsbook Complaint (Dispute Resolution & Payout Help)
Winnings confiscated or withdrawals delayed? File a sportsbook complaint with BMR. Step-by-step dispute help, evidence checklist, and typical resolution timelines.
www.bookmakersreview.com
Hi Bobby, I have filled out the form and received the confirmation back. The card number that they say had a $300 issue sounds like a card I’ve had years back. I don’t trust that any funds are safe offshore at this point.Please fill out our BMR dispute form and we will look further into this. Thank you.
Sportsbook Complaint (Dispute Resolution & Payout Help)
Winnings confiscated or withdrawals delayed? File a sportsbook complaint with BMR. Step-by-step dispute help, evidence checklist, and typical resolution timelines.
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