Misgrading the bets is my nightmare as I cannot check each n every result.
Mentioning this when happens is a good thing to alert other players too.
Could this be solved?
Easily / having someone who pays attention to what they are grading.
Obviously - it happens on a “major” event - it’s going to be brought to your attention quickly by the incorrectly judged losing bettors.
I’ve had it before on tennis - incorrectly grading a 1st set wager a loser thinking it was for the match - and have had a book not know their own damn rules regarding a player withdrawing mid match due to injury. Only one this bad that stands out in my mind though is DraftKings handling on a small ($100) live soccer wager I made on the event total where they refused to admit they mis graded.
Just pisses me off it’s still “pending” - event finished yesterday - no excuse for bets to pend
following the last player leaving the field - technically it’s a matchup so once the 2 involved finished it’s over - but I guess there’s that 1 in a trillion chance since both tied for like 12th that the 20+ golfers still going could all have major meltdowns - pushing the 2 involved into a playoff for the tourney and scores could change.
I hate being “that” bettor asking books to grade a wager so I can use the funds to bet something else - but it’s simple. Either do your damn job timely (and correctly) or offer ability to leverage pending bets (like YouWager/Heritage and I believe BetOnline amongst others). Quit holding player funds hostage - especially in situations where a player is on a streak and trying to slow them down (classic 5D trick as well as not pulling pending withdrawals for 24-48 hours to encourage players to use the fund and invalidate the withdrawal request).
It’s a decent place with good bonus - but be aware of what you’re signing up for. They will play games.