Cancelled bets at youwager, after 6+ minutes of game time

[whysguy]

Just a FYI, had 4 bets cancelled last night. Pretty upsetting. Bets were placed between 8:27 and 8:32 pm est, all 1 minute or so apart. Game starts at 8:40 pm est on PRIME TIME TV ABC Brooklyn Nets vs Golden State Warriors.

Bets were cancelled after at LEAST 6 minutes of game time! (which is 1/4th of the way decided on a 1st half bet)

This is a nationally televised GAME!!! How in the world is it ok, to cancel these bets? all were accepted just 10 or so minutes before the game.


Its their rules and they will always have the right to cancel any wager they want to claim bad line. So good luck, this is getting scary betting serious amounts of money.


The bets in question were GSW -3 1st half and I did each one $550 to win 500 at 8:27 8:28 8:30 8:32 - (8-13 minutes) before a televised NBA Game. Bets were voided AFTER 6+ minutes of game time, don't have an exact time, which would be nice.

I still have over $20k in rollover to do at this place which was on a nice bonus they gave me, but how am I suppose to clear this if this is possible and I have to worry about my wining bets being voided.

Added chat transacript, which was at 9:02 est, 22 minutes!!! after game starts (probably end of 1st qtr!). I know it doesnt prove thats when the bets were cancelled, but this is when I noticed them not in pending. 22 mintues after start time is actually close to the end of the 1st qtr, and they are cancelling 1st half bets!!! Ridiculous and should be exposed for this. If they want to confirm the time they cancelled the bets I would love to expose them. They get to free roll us and charge us juice. I understand human error and mistakes happen, but after they take a $500 bet shouldn't they be the ones to make sure its correct, and then still taking the EXACT same bet 5 minutes later from my first one?

Be careful out there!!!!




29.01.2022 21:02:14 | XXX Could I please get some confirmation that I had 4 very large wagers voided? This line was up 10 minutes before a tv NBA game and no idea, where the wagers are but the wagers arent in my pending?? and threads no explanation in the transaction history. the funds have been credited back?
| 29.01.2022 21:02:51 | Courtney: XXX , my name is Courtney, I will be assisting you today.
| 29.01.2022 21:03:12 |XXX Ok thank you. I have a very serious issue
| 29.01.2022 21:03:40 | Courtney: When you open the account, there is a comment that says "3 wagers on Golden State Deleted 1st Half has been deleted due to a Bad Line"
| 29.01.2022 21:04:50 | XXXX wow not sure how you can accept 4 wagers a minute apart and void these. This is a huge deal and of course my bets will probably win. This was a prime time tv game, how can it be a bad line?
| 29.01.2022 21:05:08 | Courtney: We will not accept wagers on events posted with obvious line errors. Management also reserves the right to cancel any wager made on an obvious "bad line" due to software or human error.
| 29.01.2022 21:05:27 | Courtney: It can happen that a line is posted with an error.
| 29.01.2022 21:05:35 | Courtney: That happens every once in a while.
| 29.01.2022 21:05:39 | XXXX I understand, but to accept 4 seperate wagers is pretty ridiculous and 5 minutes from the 1st to the last
| 29.01.2022 21:06:14 | Courtney: You only got deleted 3, so the other bet was placed when the line was already amended.
| 29.01.2022 21:06:19 | Courtney: https://www.youwager.lv/help/house-rules.php#generalRules (https://www.youwager.lv/help/house-rules.php#generalRules)
| 29.01.2022 21:06:36 | XXX I dont have any wagers pending
| 29.01.2022 21:06:50 | XXX I did 4 separate for $500 each
| 29.01.2022 21:07:14 | Courtney: I see that all of them were delted.
| 29.01.2022 21:07:18 | Courtney: deleted*
| 29.01.2022 21:07:25 | Courtney: .So all of them were placed when the line was bad.
| 29.01.2022 21:07:28 | XXX I waited a minute between each bet
| 29.01.2022 21:08:07 | XXX how do you keep accepting wagers for $500! 5 minutes after the first one and not to mention the game is starting in less than 10 minutes
| 29.01.2022 21:08:14 | Courtney: Yes, it could happen that the line has an error and we notice until a few minuts later.
| 29.01.2022 21:08:31 | Courtney: In that case, we delete the bets placed during the period of time that he line was incorrct.
| 29.01.2022 21:08:39 | XXX bets were still pending with the game starting too lol
| 29.01.2022 21:08:50 | XXX do I have any bets pending?
| 29.01.2022 21:08:56 | Courtney: As the rule says: We will not accept wagers on events posted with obvious line errors. Management also reserves the right to cancel any wager made on an obvious "bad line" due to software or human error.
| 29.01.2022 21:09:08 | Courtney: No, nothing pending.
| 29.01.2022 21:09:48 | XXX wow, if my 30 days hold was over I would be betting elsewhere
| 29.01.2022 21:10:16 | Courtney: Is there anything else that I can assist you with?
| 29.01.2022 21:10:22 | XXX Enjoy what should have been my winnings
| 29.01.2022 21:10:41 | XXX an apology would have been nice, but just keep saying you have rules and it makes everything beter
| 29.01.2022 21:11:10 | Courtney: We apologize for the situation.
| 29.01.2022 21:11:23 | Courtney: It was a pleasure helping you today! If you were to need any more assistance, please reach out to us again! Hope you have a great evening and thank you for choosing us!
| 29.01.2022 21:11:25 | XXX : bets were still there after 5 minutes of game time lokl

 

[ks1986]

Was it an obvious bad line?

 

[whysguy]

Was it an obvious bad line?

I truly hate to sound like a smart ass, but if I knew that I would be rich. My bet was Warriors to be ahead by MORE than 3 points in the first half, they were not getting points( which is where I would see it as a bad line). I would say there is a good chance that I lose my bet.

They had 8 minutes before the game to cancel these if its such a bad line, if they want to say the time when they cancelled them and think its ok I will dispute that all day.

 

[ks1986]

You would not be rich, all books cancel obvious bad lines.

 

[whysguy]

You would not be rich, all books cancel obvious bad lines.

I guess I didn't fully understand what obvious bad line means. but maybe an obvious bad line would be +3 instead of -3? thats an easy human mistake to make. We all look for lines we believe are OFF, otherwise why risk money.

If an obvious bad line can be considered anything that one other book doesnt have, then we are in trouble. By their rules they can claim obvious bad line on anything and everything.


The real problem is when they cancelled them.

As for integrity, when you cancel wagers after the start of the game (6+ minutes of game time!!!) that's when you have none in my view.

 

[hazliam]

Looking at the points it doesn’t look like -3 warriors is can be consider offline.

The line opened at -3 but moved to -6.5 near the close.

 

[ks1986]

If every other book had -6+ for the first half spread and they had -3 that would be an obvious bad line. How often do you see a 3 point difference in a first half NBA spread from one book to another? Almost never, unless its a bad line.

 

[whysguy]

The way I use obvious bad line, is for everything I make a wager on, but my money tells me otherwise =) Wish there was a sure definition of obvious bad line

Human mistake error/software mistake for me is like +3 instead of -3


This just leaves it open for them to cancel wager at any and all times.

If there was an issue, how does it not get cancelled before game time, PLUS there was 5 minutes between my 1st and 4th bet. This was a nationally televised game, and no one is watching the bets they are taking?? If there was an issue, they had 8 minutes to use their "rules"

 

[ks1986]

Looking at the points it doesn’t look like -3 warriors is can be consider offline.

The line opened at -3 but moved to -6.5 near the close.

He put the bets in at close to close

 

[ks1986]

I've seen books cancel wagers for bad lines after games and the day after games.

 

[whysguy]

Looking at the points it doesn’t look like -3 warriors is can be consider offline.

The line opened at -3 but moved to -6.5 near the close.

Yeah, didn't know that but thanks. The added fact that someone had the exact bet I had and theirs wasn't voided makes this worse.

Just comes down to integrity. With their rules, they can cancel any and everything and not payout.

 

[ks1986]

You know someone that had the same bet and put it in around the same time? and didn't get their wager canceled? You have a pretty good argument if that is the case.

 

[whysguy]

You know someone that had the same bet and put it in around the same time? and didn't get their wager canceled? You have a pretty good argument if that is the case.

I would never be able to know that.

I think I have a HUGE argument without knowing if anyone else's bet were not voided.

If they want to stand behind taking a bet (4 bets spaced out!) 13 minutes before a Nationally televised game, and cancelling it after 6 minutes of game time, then they should be known for that. If I didnt have a 20k rollover left my money would be out of there , because of this.

The fact the line was at my line makes the rule "obvious bad line" look pretty foolish and if it can be used then it can be used on any bet.

How can this be considered obvious bad line???? The line is suppose to move because of $$$

Maybe one place doesnt move their line, if it was once available do you still think it can be called an obvious bad line?

My biggest issue is the time they cancelled it. Do you think I should have any argument with that? or they can wait untill any certain point to cancel?

 

[ks1986]

How/when did you find out they were canceled?

 

[hazliam]

Yeah, didn't know that but thanks. The added fact that someone had the exact bet I had and theirs wasn't voided makes this worse.

Just comes down to integrity. With their rules, they can cancel any and everything and not payout.

If they put the bet in early then it make sense, because the line opened at -3.
It would have been cool if you brought the nets for +3 for $1. If they cancelled the warriors at a wrong line odds, but doesn't refund all player that brought the nets at +3, (opposite of the wrong line) then they would be really shady.

 

[hazliam]

How/when did you find out they were canceled?

Look at the balance and it bumps up? Or it isnt where it suppose to?

 

[whysguy]

How/when did you find out they were canceled?

Yeah, was still logged in and I saw my balance go up $2200 and they weren't pending. Went immediately to chat. Wish I had a time stamp of when they were cancelled. It was past 15 minutes of start time and they had played past half 1st qtr.

 

[whysguy]

They had just given me $1500 free play money on a deposit just 2 weeks earlier (which i just looked back and turned into $1200 cash with) , which makes this more absurd. That was a lot of free money and I appreciate it and grateful and was an awesome offer.

No ones perfect, but theres still right and wrong, all they had to do was cancel it before the game if there was a problem. Just weird to be so generous on deposits and do something ,like this.

With the offers they've given me in the past, including free casino money which I have converted to cash multiple times, it just sucks that this happened.

Hard pill to swallow, didnt post last night cause I was so upset.


Trying to look at all the positive with them in the past to forget this, but still had to let others know what happened. Thats a lot of missed possible winnings.

 

[DontTailMe]

They had just given me $1500 free play money on a deposit just 2 weeks earlier (which i just looked back and turned into $1200 cash with) , which makes this more absurd. That was a lot of free money and I appreciate it and grateful and was an awesome offer.

No ones perfect, but theres still right and wrong, all they had to do was cancel it before the game if there was a problem. Just weird to be so generous on deposits and do something ,like this.

With the offers they've given me in the past, including free casino money which I have converted to cash multiple times, it just sucks that this happened.

Hard pill to swallow, didnt post last night cause I was so upset.


Trying to look at all the positive with them in the past to forget this, but still had to let others know what happened. Thats a lot of missed possible winnings.

I understand your frustration, but if it's a bad line, it's a bad line. And you're being told it was considerably off market. Someone else also having -3 doesn't necessarily mean anything because they might have bet that value when it was in line with market.

I do sympathize with your statement that if you could identify bad lines, you'd be rich. I think the previous poster didn't understand what you were getting at - that if you could identify value (not necessarily slam bad lines), then you'd be a very profitable bettor. But just because you can't identify bad lines doesn't mean they don't exist. They are defined by comparing to the rest of the market at that time.

I do wish offshore sportsbooks didn't have this practice, but it's been set in stone for a long time and we have to accept it if we are going to play there. Just feel lucky that you didn't bet a bad line at the old 5Dimes. Tony might have limited you to $10 wagers, held your balance hostage, scolded you and forced you to apologize.

 

[Ace7550]

It's tough when a "bad line" falls in this grey area. Some bad lines are very obvious. I saw a hockey line at betus recently where they had the favorite and the dog mixed up and the team that should have been -200 was +180. That's an obvious bad line and you can be sure it'll get cancelled if you bet it.
-3 when everyone else has -6 is going to get canceled a lot of the time. Although I have bet lines that were that far off and not had them cancelled.
If you'd placed this bet at one of the top books I don't think it would have got cancelled. Youwager has slowly gotten shadier and shadier over the past couple years. Will you get paid if you win there? Yes, probably. But I don't like the way they do business.