Bovada/Bodog Account disabled with $188,000 Balance

[ontariogmbler]

I requested a withdrawal on November 11th, Bodog.eu "temporarily disabled" my account and requested documents. I sent the documents in right away. Then a couple weeks later they said they couldn't download the documents from the email. They instructed me to contact live support, live support instructed me to upload the documents via their live chat portal so I followed their instructions. On November 26th I got an email confirming that they received my documents. I have not received any more information form them other than support telling me to keep waiting.

I understand there is a KYC process but the lack of information coming from bodog is concerning, especially when my account is disabled. I am very worried about getting my account re opened and am worried they are stealing my money. I pretty much only play NFL teasers, maybe a few straight bets.

Appreciate any help I can get from bodog or bmr to get access to my account again.

 

[mrmcnasty]

I requested a withdrawal on November 11th, Bodog.eu "temporarily disabled" my account and requested documents. I sent the documents in right away. Then a couple weeks later they said they couldn't download the documents from the email. They instructed me to contact live support, live support instructed me to upload the documents via their live chat portal so I followed their instructions. On November 26th I got an email confirming that they received my documents. I have not received any more information form them other than support telling me to keep waiting.

I understand there is a KYC process but the lack of information coming from bodog is concerning, especially when my account is disabled. I am very worried about getting my account re opened and am worried they are stealing my money. I pretty much only play NFL teasers, maybe a few straight bets.

Appreciate any help I can get from bodog or bmr to get access to my account again.

Not sure you’re exact situation but I’ve seen a few people now say this exact thing about Bovada. That being said I’m fairly certain most were eventually paid. There should be other threads about them if you dig a little deeper. May ease your mind a bit

 

[titan]

I 2nd the point above. It does seem like when this does happen, takes at least a few weeks to iron out and get them to get their end taken care of. It's unnerving but you just have to stay calm but check in for a status every now and then. Haven't heard of anyone being stiffed by Bovada/Bodog in quite a while and in some of those cases, we were talking bonus abuse, multi-accounting, etc. Keep calm but be persistent and hopefully you start getting paid out before Christmas.

 

[BigJay]

you just have to stay calm

 

[BigJay]

I requested a withdrawal on November 11th, Bodog.eu "temporarily disabled" my account and requested documents. I sent the documents in right away. Then a couple weeks later they said they couldn't download the documents from the email. They instructed me to contact live support, live support instructed me to upload the documents via their live chat portal so I followed their instructions. On November 26th I got an email confirming that they received my documents. I have not received any more information form them other than support telling me to keep waiting.

I understand there is a KYC process but the lack of information coming from bodog is concerning, especially when my account is disabled. I am very worried about getting my account re opened and am worried they are stealing my money. I pretty much only play NFL teasers, maybe a few straight bets.

Appreciate any help I can get from bodog or bmr to get access to my account again.

How the heck you run your balance up to $188k??

Must have been a heck of a run. Good luck. Hopefully this will get ironed out and you’ll get paid soon

 

[mamawhoiscrying]

You won't get any help here. Read the thread above titled complaint form.

Sure they'll tell you to fill a form out. But there ain't s*** happening after that. Like I said, scroll through the complaint thread. If I were you, I'd spend your time elsewhere looking for help.

 

[sportsbettor5]

watching this thread

 

[ontariogmbler]

How the heck you run your balance up to $188k??

Must have been a heck of a run. Good luck. Hopefully this will get ironed out and you’ll get paid soon

I deposited 65k and won NFL teasers

 

[offshorelore]

I deposited 65k and won NFL teasers

I’m certain that the reason for your account being disabled is basically, “we wanna know who the f*** this guy is” is he a whale who got lucky or is he sharp. Bovada doesn’t do KYC like any other book. They disable your account TO KYC you. You didn’t take a bonus clearly, and you’re simply a high roller. You’ll be paid. They do not want a headline saying “I deposited $68k into bovada and they locked my account” maximum amount of time this will take is 3 months. God speed brother

 

[cruz-missile]

You deposited $68,000 at bovada!?!?
Jeez bro, lots of better books to place big bets. Bol or bookmaker would have paid you the full amount within a few days.
I do hope you get paid but they rob people quite often. You don't have to look far to find horror stories.