Youwager Ban

[davieboy]

Youwager banned me for using forums per Kevin. I am owed about $1600 from a deposit and rolled over bonus which need to wait for hold. I am wondering why they are holding my funds if I am banned and our business relationship is over.

 

[BMR Genie]

Hi Davieboy,

We received your complaint and we will ask our dispute to assist you on this matter.

 

[Pimike]

Hope to hear a good result.

 

[Ace7550]

Youwager banned me for using forums per Kevin. I am owed about $1600 from a deposit and rolled over bonus which need to wait for hold. I am wondering why they are holding my funds if I am banned and our business relationship is over.

How did they even know it was you?

 

[rolandcorts]

Youwager was rated an A book for a long time across the street. lol.

 

[Ace7550]

First rule of Youwager is you don't talk about Youwager.
Second rule of You wager is...YOU DO NOT TALK ABOUT YOUWAGER!

 

[Pimike]

Lol

They sure have changed

 

[BMR Disputes Matt]

Youwager banned me for using forums per Kevin. I am owed about $1600 from a deposit and rolled over bonus which need to wait for hold. I am wondering why they are holding my funds if I am banned and our business relationship is over.

There is not much to be done before the 30 day hold period expires but if they give you any problem completing your withdrawal after that we can try to help you then.

 

[davieboy]

There is not much to be done before the 30 day hold period expires but if they give you any problem completing your withdrawal after that we can try to help you then.

I Dave, May have may have overlooked the 30day hold on the T’s and C’s and retract what I said. Have fun at you wager, where the world bets

 

[Pimike]

Lol

Some back peddling going on.

 

[BMR Disputes Matt]

Youwager reached out to BMR and explained that that stand by their position but it sounds like they also plan to show this long term customer some form of goodwill to help him feel happier with the situation.

 

[BMR Disputes Matt]

Kevin from Youwager advised that he has decided to wave the hold period and send Daveyboy his balance today.

 

[keithrichard]

Good to hear as I would like to continue playing there.

 

[davieboy]

Lol

Some back peddling going on.

Forced to back peddle!!
I’ll leave it at this I didn’t read the terms right, went over them quick. YW never that I remember holds anything other than dep+bonus amount. I disagreed with how it was handled, I was just paid my $1600 and to the best of my knowledge am locked out and Banned. 10-15 year player. I can tell you I’ve always been paid, but their CS can be hard asses! I love the site and like poker. But I am banned!

 

[Tanko]

Kevin from Youwager advised that he has decided to wave the hold period and send Daveyboy his balance today.

That's great. Youwager coming through.
Great job @BMR Disputes Matt & Kevin at YW.

 

[Ace7550]

Just to be clear here, Youwager banned Davieboy for discussing Youwager's actions here at BMR? Correct?

 

[davieboy]

Kevin from Youwager advised that he has decided to wave the hold period and send Daveyboy his balance today.

Well yes, and then ban me a 10-15 year player. But Matt I appreciate your time!!

 

[davieboy]

Just to be clear here, Youwager banned Davieboy for discussing Youwager's actions here at BMR? Correct?

That and disagreeing with their 30 hold on funds I rolled in a day. I think they were being dirty with this, but I should have understood my bonus better

 

[davieboy]

Good to hear as I would like to continue playing there.

I’ll miss it. But….

 

[BMR Disputes Matt]

Just to be clear here, Youwager banned Davieboy for discussing Youwager's actions here at BMR? Correct?

Youwager said this is not correct. But it is not public business what they say went on between them and Davieboy.