WagerWeb has decided to pay me in FULL 89K !!!

[theriver55]

This is the type of bullshit that can make a gambler "go tilt", but not this guy

good point focus on the 50K in BTC you won and not the $$$ you lost. and stay on point in picking games. You can still make more good $$$$

 

[BigJay]

And to think I was planning on trying the open parlay, too.

And now my complaint on BOL not honoring my $25 free play looks stupid in comparison to this issue.

That’s the ironic thing.

The short-mindedness of WagerWeb. They would have made tens of thousands of dollars from folks like us trying to hit a “Home Run Jerky Score.”

Instead they stiff him for 39k in a move that will likely cost them hundreds of thousands.

Jerky is well known name in the industry. And stiffing him like this will cost WagerWeb tons in the long run.

 

[JDS]

That’s the ironic thing.

The short-mindedness of WagerWeb. They would have made tens of thousands of dollars from folks like us trying to hit a “Home Run Jerky Score.”

Instead they stiff him for 39k in a move that will likely cost them hundreds of thousands.

Jerky is well known name in the industry. And stiffing him like this will cost WagerWeb tons in the long run.

That is what I hope for as the days, months, and years pass by.

 

[JDS]

Just for full transparency this screenshot shows the -39,369 adjustment scroll down to all the way at the bottom.

 

[BMR Forum]

WagerWeb got this one wrong. We recommended that JDS be paid in full.

Based on what we know, their software limit for parlays, including normal parlays, open parlays, and also round robin parlays, has been maxing out at 100K. This is what the bet slip showed, so it is unreasonable for players to have to find an internal rules page to find text about betting limits.

What's more, as JDS pointed out, the ambiguity of their parlay limit language confused even CS. An open parlay is not a 'group of parlays', that'd be referring to a round robin. Their rule reads as follows (and we suggested they clarify it, though worth noting BMR's review of them also listed the parlay limit at $50K).

Maximum payout is $50,000 per group of parlays. On Round Robins, the maximum payout will be considered for the WHOLE group of parlays and not for each parlay, in other words, a max of $50,000 will be paid on any Round Robin. The max payout for any contest is $50,000.

This rule was not changed after JDS' parlay. We verified through the wayback machine that it has been place for a few years.

JDS was in a situation where his last leg at -110 could have only produced the following outcomes: Lose or give up $39K in winnings. Had the software misconfiguration been identified, he would've assuredly wagered on a -1200 or shorter side given that his parlay would've paid a bit over $45k after the 9th leg.

Industry precedent establishes the bet should be paid here. The odds were valid, the bet had action for ten days, and as he said, he had been wagering the same types of bets for quite some time. The onus is not on him to make sure the quoted software payout is correct or in line with limits - that's the responsibility of the house.

Sometimes otherwise good books get things wrong. But it's not a decision we can stand by. We have lowered their position on the rating guide to no longer be on the top table of recommended sites, and have lowered their rating. We'll also update some of the language within their review page.

As far as his winnings, we were assured the 50K is being paid as normal per established payout rules.

 

[JDS]

WagerWeb got this one wrong. We recommended that JDS be paid in full.

Based on what we know, their software limit for parlays, including normal parlays, open parlays, and also round robin parlays, has been maxing out at 100K. This is what the bet slip showed, so it is unreasonable for players to have to find an internal rules page to find text about betting limits.

What's more, as JDS pointed out, the ambiguity of their parlay limit language confused even CS. An open parlay is not a 'group of parlays', that'd be referring to a round robin. Their rule reads as follows (and we suggested they clarify it, though worth noting BMR's review of them also listed the parlay limit at $50K).

Maximum payout is $50,000 per group of parlays. On Round Robins, the maximum payout will be considered for the WHOLE group of parlays and not for each parlay, in other words, a max of $50,000 will be paid on any Round Robin. The max payout for any contest is $50,000.

This rule was not changed after JDS' parlay. We verified through the wayback machine that it has been place for a few years.

JDS was in a situation where his last leg at -110 could have only produced the following outcomes: Lose or give up $39K in winnings. Had the software misconfiguration been identified, he would've assuredly wagered on a -1200 or shorter side given that his parlay would've paid a bit over $45k after the 9th leg.

Industry precedent establishes the bet should be paid here. The odds were valid, the bet had action for ten days, and as he said, he had been wagering the same types of bets for quite some time. The onus is not on him to make sure the quoted software payout is correct or in line with limits - that's the responsibility of the house.

Sometimes otherwise good books get things wrong. But it's not a decision we can stand by. We have lowered their position on the rating guide to no longer be on the top table of recommended sites, and have lowered their rating. We'll also update some of the language within their review page.

As far as his winnings, we were assured the 50K is being paid as normal per established payout rules.

Thank you this makes me feel a little better about the entire situation appreciate your help along the way even though they decided against it.

 

[BigJay]

WagerWeb got this one wrong. We recommended that JDS be paid in full.

Based on what we know, their software limit for parlays, including normal parlays, open parlays, and also round robin parlays, has been maxing out at 100K. This is what the bet slip showed, so it is unreasonable for players to have to find an internal rules page to find text about betting limits.

What's more, as JDS pointed out, the ambiguity of their parlay limit language confused even CS. An open parlay is not a 'group of parlays', that'd be referring to a round robin. Their rule reads as follows (and we suggested they clarify it, though worth noting BMR's review of them also listed the parlay limit at $50K).

Maximum payout is $50,000 per group of parlays. On Round Robins, the maximum payout will be considered for the WHOLE group of parlays and not for each parlay, in other words, a max of $50,000 will be paid on any Round Robin. The max payout for any contest is $50,000.

This rule was not changed after JDS' parlay. We verified through the wayback machine that it has been place for a few years.

JDS was in a situation where his last leg at -110 could have only produced the following outcomes: Lose or give up $39K in winnings. Had the software misconfiguration been identified, he would've assuredly wagered on a -1200 or shorter side given that his parlay would've paid a bit over $45k after the 9th leg.

Industry precedent establishes the bet should be paid here. The odds were valid, the bet had action for ten days, and as he said, he had been wagering the same types of bets for quite some time. The onus is not on him to make sure the quoted software payout is correct or in line with limits - that's the responsibility of the house.

Sometimes otherwise good books get things wrong. But it's not a decision we can stand by. We have lowered their position on the rating guide to no longer be on the top table of recommended sites, and have lowered their rating. We'll also update some of the language within their review page.

As far as his winnings, we were assured the 50K is being paid as normal per established payout rules.

Lou,

I know for a fact the max payout on the WagerWeb software for these particular bets, as well as all of WagerWeb’s parlays, has always been 100k.

I’m a longtime customer of theirs. This has always been the case.

Even if I bet a parlay at WagerWeb that should have mathematically paid me, say, $254,000, their software always capped the payout at exactly $100k. It had been this way for many, many years.

I even tested one of these as recently as approximately three weeks ago and the max $100k WagerWeb parlay payout was still there.

WagerWeb didn’t change this to $50k until after @JDS big score. The language of $50k max also didn’t appear until after @JDS big score.

This is a travesty and outright theft by WagerWeb.

There is simply no way WagerWeb can defend its action.

 

[aikman.tr]

Get what you can out of them. Then toss a dime to a hacker which isnt hard to find. Next step DDoS the fukers for eternity

 

[BMR Forum]

Even if I bet a parlay at WagerWeb that should have mathematically paid me, say, $254,000, their software always capped the payout at exactly $100k. It had been this way for years.

We're on the same page, and this exact point was made during mediation. Parlays were maxing at 100k. In this case, the parlay paid true odds, under the configured software limit of $100k.

WagerWeb didn’t change this to $50k until after @JDS big score.

Exactly.

The language of $50k max also didn’t appear until after @JDS big score.

As my post mentioned, the wagering rules page has listed $50K for a few years. You can verify this using the wayback machine.

Their position is that because the wagering rules page (however ambiguously) listed $50K, that it was considered a software error or glitch that the limit was not correctly set. We fully disagreed with this - it was simply a wagering manager not setting the correct limit to match what the rules page said. Players need to trust the bet slip payouts - for the reason covered in the first point. They got it wrong, plain and simple.

 

[pipe]

This is fn bullshit. They robbed him @JDS

 

[pipe]

I'm gonna plaster this all over net.

 

[jjgold]

This is not the players fault

If Wagerweb does not pay him in full they’re basically gonna go bankrupt within 2 months

Let’s hold off, pulling out and causing a massive run on the bank

It’s scary because it’s already on Twitter saying they’re stiffing multiple players


I don’t think they wanna go bankrupt so they’re gonna have to pay him

Heck a payment plan is acceptable also

 

[JDS]

This is not the players fault

If Wagerweb does not pay him in full they’re basically gonna go bankrupt within 2 months

Let’s hold off, pulling out and causing a massive run on the bank

I don’t think they wanna go bankrupt so they’re gonna have to pay him

Heck a payment plan is acceptable also

A payment plan is already in place for the 1st 50K so your point is obsolete.

 

[jjgold]

You’ve always been a dope I mean the rest

Let the big boys handle this

 

[BigJay]

We're on the same page, and this exact point was made during mediation. Parlays were maxing at 100k. In this case, the parlay paid true odds, under the configured software limit of $100k.


Exactly.


As my post mentioned, the wagering rules page has listed $50K for a few years. You can verify this using the wayback machine.

Their position is that because the wagering rules page (however ambiguously) listed $50K, that it was considered a software error or glitch that the limit was not correctly set. We fully disagreed with this - it was simply a wagering manager not setting the correct limit to match what the rules page said. Players need to trust the bet slip payouts - for the reason covered in the first point. They got it wrong, plain and simple.

Thanks Lou

 

[JDS]

You’ve always been a dope I mean the rest

Let the big boys handle this

My point is there only method of payment is that of a payment plan with this amount of money as their max withdraws are 3K 2-3 times a week.

 

[djefferis]

Complete bullshit.

Rules - including limits on winnings posted work both ways.

I/E - if a book says max win is 50k - they have a responsibility to NOT ACCEPT bets that may result in an over limit payout.

If you take the wager - you owe the winnings. It was your rule - therefore your responsibility.

Reality is it’s no different than a player walking up to a craps table with a posted limit of 1k - laying down 15k on the pass line and the dealer/pit boss allowing the bet. You can’t say AFTER the roll becomes a winner “no bet” or pay just 1k - you owe the odds on the bet allowed. You had both an opportunity to reject the bet initially as well as return the bet PRIOR to action and didn’t. Silence is acceptance.

The 3k at a time payouts - well I guess be glad they are paying here - and nothing to be surprised at - but the short pay is completely wrong.

 

[jjgold]

It’s quite possible BMR could massively downgrade them and that would be devastation for Wagerweb after the solid rep they’ve built

 

[jjgold]

JDS the goal is to get you paid in full even if it’s a payment plan money is money

 

[pipe]

This is about to hit real hard.