I get it
People/users take offense to getting banned
Every great once in a while, it is deserved
But it is asinine to ban someone because you have a happy trigger finger and/or think you can talk sh!t to a member but can't take it when they fire back.
And as I've stared before, there's also no reason to ban when you have post review as an option to silence the user until or if they agree to terms.
As a mod you have to get off your lazy azz and reach out to the user privately.
More often than not, you will find they are good people and things work out smoothly.
I know if I got days off or banned from a forum, I sure the he!! wouldn't be begging them to be back.
Tell them FU and move on to another forum.