Jazzsports 2025

[jg125]

Anyone paid by JAZZ this week?

Got 1K on Monday

 

[sportsbettor5]

Chad has joined the conversation
[18:20] Chad: Hello! Thank you for contacting us. My name is Chad, how may I assist you?


[18:21] CJ42400: Hello Chad. Your managers have stolen my full balance. They have given no reason for their theft. Last week, your colleague Charlie told me to e-mail a manager at support@jazzsports.ag. He said a manager would respond.


[18:21] CJ42400: No manager has responded.


[18:21] Chad: Let me please check the account
[18:21] CJ42400: Please connect me with a manager immediately.
[18:22] Chad: the supervisor will be here in 2 hrs exactly , if you want to talk to them you can come back in 2hrs Sir.


[18:23] CJ42400: Chad, I don't want to talk to a chat support supervisor. I want to talk to a manager: one of the people who decided to steal my $16,500.
[18:23] CJ42400: Specifically, I want to know what reason they have for stealing my money.
[18:24] CJ42400: I never broke any rules.


[18:25] Chad: Upon reviewing the notes on your account, I can confirm that there have been no updates or changes. The account remains closed, and no modifications are scheduled at this time.
[18:26] CJ42400: Chad, that is not responsive to my inquiry. I want to hear directly from a manager why my account was closed and why the managers decided to steal my balance.


[18:27] Chad: Unfortunately there a no managers here
[18:27] CJ42400: Chad, who decided to close my account and take my $16,500?
[18:28] CJ42400: Was it you or someone else?
[18:28] CJ42400: I want to talk to that person.
[18:28] Chad: Management was and again they dont take chats as far as I know
[18:28] CJ42400: Ok. Please give me a phone number so I can reach them.
[18:33] Chad: 888-632-8890


[18:33] CJ42400: If I call this number, I can speak to a manager?
[18:33] Chad: Only a supervisor in 2 hrs
[18:33] CJ42400: Charlie told me last week that a supervisor will have no new information for me.
[18:34] Chad: Same as I just did Sir correct
[18:34] CJ42400: Are you telling me that there is no way for me to reach a manager?
[18:34] Chad: Correct


[18:35] CJ42400: Chad, if you are actually not affiliated with management in any way: please strongly consider resigning from the criminal organization called Jazz Sports. It's the right thing to do. While you're at it, tell your fellow countrymen to steer clear.
[18:36] Chad: I will take this chat and forward to management
[18:37] CJ42400: Why don't you just give me the e-mail address that you're going to forward the chat to? [18:39] CJ42400: Please also note what your colleague Vincent said to me on 14 January 2025:
[18:39] CJ42400: Vincent: Know that you will be paid every dime of your $17533.78 we have you down for. [18:39] CJ42400: Does Vincent still work there?
[18:40] Chad: support@jazzsports.ag
[18:40] Chad: He does not work here Sir
[18:40] CJ42400: Did he work there on 14 January 2025?
[18:40] Chad: I dont know that
[18:40] Chad: I am not from the SALES team
[18:41] CJ42400: Good day to you, Chad. Do the right thing. Goodbye.
[18:41] Chad: Thank you, good day to you Sir.

 

[caramba]

Damn that's awful. Sorry fellas

That's just here. Between BMR, SMR and X this amount is over 800k. And that's just just confiscated funds mentioned online. In addition there will be users not on social media and accounts, including several six figure balances, that aren't paid but have yet not been shut down.

 

[ggzola]

I filed a complaint with OSGA on their website, they got back to me today and said they would see whatsup and talk to them. Last ditch effort but better than nothing. I suggest EVERYONE ripped off by these crooks also do the same ASAP.

 

[sportsbettor5]

I filed a complaint with OSGA on their website, they got back to me today and said they would see whatsup and talk to them. Last ditch effort but better than nothing. I suggest EVERYONE ripped off by these crooks also do the same ASAP.

Thanks for the advice. I also just filed a complaint there.

 

[ggzola]

I just dont get these morons. I mean, dont they know that the word is out, and that no one is going to give them any business by doing this? Penny-wise pound foolish business model.

 

[sportsbettor5]

I just dont get these morons. I mean, dont they know that the word is out, and that no one is going to give them any business by doing this? Penny-wise pound foolish business model.

Agree. It's much better for a book with financial problems to slow pay and make a commitment to shoring up its risk management problems. It's very hard to come back from outright robbing legitimate clients.

 

[caramba]

I just dont get these morons. I mean, dont they know that the word is out, and that no one is going to give them any business by doing this? Penny-wise pound foolish business model.

There could be plenty of reasons. If they were doing well, they really wouldn't need to be doing this in the first place. If they are broke with no hope of fixing the situation, they could be doing this (confiscating balances) to "release debts" in an attempt to get someone to buy them out. A big player like BOL or BM won't the way Jazz have trashed their reputation, but maybe they hope that some new group unaware of what's been going on will. There are lots of questions really, if there is a new management as reported, how can they have done such a poor job of looking into the company's finances? Or is the "new management" and excuses about all liabilities being with the previous owner all a ruse?

 

[sportsbettor5]

f there is a new management as reported, how can they have done such a poor job of looking into the company's finances? Or is the "new management" and excuses about all liabilities being with the previous owner all a ruse?

I tend toward the latter hypothesis. Is there any source for the former hypothesis other than statements from the crooks themselves?

 

[darthvader777]

Well, I tried to contact Looselines about them shutting down my account and stealing my $12.5K balance.

- I first tried emailing the customer service email, but that has been shut down.

- I then, over chat, was provided an email for a "supervisor." Received no response to it.

- I then chatted with them today. They refused to say anything other than "Management has the discretion to close accounts." I tried to get them to at least provide some rationale behind the action (like a violation of the T&C), but they wouldn't say a word.

Finally, when I pressed to speak with a supervisor, all the rep did was say "Have a nice day" and close the conversation.

I completely understand any business choosing to not do future business with any specific customer. However, the balls on these crooks to steal the account balances of winning players.

With God as my witness, I hope these people rot in hell for this.

 

[sportsbettor5]

I'm seeing over at SBR that OSGA is claiming it has received only one complaint about Jazz?

I've submitted one, and @ggzola did too. I'd be surprised if @caramba hadn't. This seems fishy.

 

[sportsbettor5]

I have an e-mail from OSGA from two days ago confirming receipt of my complaint. @ggzola @caramba do you have the same?

 

[caramba]

I know I made one, but I don't see a receipt for that complaint. I raised a 2nd one today and did get a receipt for that one. Possibly the first receipt ended up in my junkmail folder.

 

[ggzola]

I have an e-mail from OSGA from two days ago confirming receipt of my complaint. @ggzola @caramba do you have the same?

yes. 99% sure wont be able to do anything but figured what do I have to lose. Anyone actually file complaints here and get their funds returned?

 

[ggzola]

They asked for more info/details and I gave (even though already explained much of it in the initial email)

 

[sportsbettor5]

They asked for more info/details and I gave (even though already explained much of it in the initial email)

Was this via e-mail?

 

[sportsbettor5]

@punisherind @dmas @Stoicboy @johnnyc

Did you complain to OSGA?

 

[ggzola]

Just go to Osga website, they have info where to send emails/complaints. They send me another email today saying they are working on it and have established a dialogue. Good luck to them, and us.

 

[darthvader777]

Would love to be a fly on the wall for that one. Don't know what pull/clout the OSGA has, but I'm happy to think that there is at least some glimmer of hope that our stolen money is paid out to us.

 

[darthvader777]

My received response from the OSGA:

We are sorry to hear of this problem at Looselines. We have had an unprecedented amount of complaints sent in on this group of sportsbooks.

Looselines has been around as long as anyone and prior to this past week, we have gotten very few complaints on them. Hopefully, we can assist you here.

We sent your complaint down to Looselines today. They are responding to our inquires, albeit a bit slowly. We will reach back out to you ASAP once we get something meaningful back from Looselines. Though these issues are front and center for us now that they have been brought to our attention, if you haven’t heard back from us towards the end of the week, feel free to reach back out for an update.

Jim
OSGA.com