I decided to give everygame.eu (formerly intertops) a try a couple of months back. I know I’ve read they are definitely on the slow side on payouts for book that’s so highly rated, but I had no idea the painstaking process that awaited me.
I had one of my better runs in quite awhile at everygame.eu. I built my bankroll to the point I could get two $2,500 BTC withdrawls ($2,500 is their weekly limit).
Then the games started. And there’s no way to put into words how stressful the entire process was. Checking emails day after day only to be disappointed. At least 30 live chats that lasted on average 30-40 minutes. Reps telling me something was going to happen only to have it not happen after all. Wondering if I was ever going to get paid.
Day 1: I was going to put in my first withdrawl but they wanted several KYC documents. No problem. I send them all in within an hour but I’m informed it takes 3-5 business days to process the documents. And of course I find out later the first business day doesn’t start until tomorrow but in reality I don’t get a response for almost two weeks.
Day 10: Email from Everygame.eu: Your proof of address wasn’t accepted, please send another one. My proof of address was fine the first time but of course I send another one. I then find out the 3-5 business day thing starts over.
Day 19: I receive an email that my documents have been approved. I put in for my first withdrawl of $2,500 BTC again.
Day 22: I get an email congratulating me on my winnings, letting me know my request has now entered a que.
Day 24: I receive an email saying my withdrawl was declined and the funds returned to my account because they need additional documents. They ask for a picture of me holding my ID to my face. This is the first I’ve heard of this but I return the email with the new requested document.
Day 30: I receive an email my document was approved and my payout was approved.
Day 31: I receive my funds.
Day 45: I receive my second BTC withdrawl of $2,500 (I couldn’t put my second withdrawl in the system until 7 days after I received my last BTC).
It literally took 45 days to receive two payouts with these jokers and countless hours of anxiety, anger and overall BS. Just when I thought it was over they’d pull the rug out and their insane clock would start all over.
I’m honestly not sure why anyone would play here. They obviously play these games in the hopes folks will lose their funds back and I’m sure many/most do. Pretty mickey mouse for a book so highly rated so many years. I'm obviously glad I eventually got paid but I know I’ll never play there again.