Everygame.eu - motto should be "Sweat the Payout, not the Game."

[BigJay]

I decided to give everygame.eu (formerly intertops) a try a couple of months back. I know I’ve read they are definitely on the slow side on payouts for book that’s so highly rated, but I had no idea the painstaking process that awaited me.

I had one of my better runs in quite awhile at everygame.eu. I built my bankroll to the point I could get two $2,500 BTC withdrawls ($2,500 is their weekly limit).

Then the games started. And there’s no way to put into words how stressful the entire process was. Checking emails day after day only to be disappointed. At least 30 live chats that lasted on average 30-40 minutes. Reps telling me something was going to happen only to have it not happen after all. Wondering if I was ever going to get paid.

Day 1: I was going to put in my first withdrawl but they wanted several KYC documents. No problem. I send them all in within an hour but I’m informed it takes 3-5 business days to process the documents. And of course I find out later the first business day doesn’t start until tomorrow but in reality I don’t get a response for almost two weeks.

Day 10: Email from Everygame.eu: Your proof of address wasn’t accepted, please send another one. My proof of address was fine the first time but of course I send another one. I then find out the 3-5 business day thing starts over.

Day 19: I receive an email that my documents have been approved. I put in for my first withdrawl of $2,500 BTC again.

Day 22: I get an email congratulating me on my winnings, letting me know my request has now entered a que.

Day 24: I receive an email saying my withdrawl was declined and the funds returned to my account because they need additional documents. They ask for a picture of me holding my ID to my face. This is the first I’ve heard of this but I return the email with the new requested document.

Day 30: I receive an email my document was approved and my payout was approved.

Day 31: I receive my funds.

Day 45: I receive my second BTC withdrawl of $2,500 (I couldn’t put my second withdrawl in the system until 7 days after I received my last BTC).

It literally took 45 days to receive two payouts with these jokers and countless hours of anxiety, anger and overall BS. Just when I thought it was over they’d pull the rug out and their insane clock would start all over.

I’m honestly not sure why anyone would play here. They obviously play these games in the hopes folks will lose their funds back and I’m sure many/most do. Pretty mickey mouse for a book so highly rated so many years. I'm obviously glad I eventually got paid but I know I’ll never play there again.

 

[Bubbles]

Not a good user experience. But all sportsbooks will ask for an added proof to verify your identity especially if it's your first time to request for a withdrawal.

 

[BigJay]

Not a good user experience. But all sportsbooks will ask for an added proof to verify your identity especially if it's your first time to request for a withdrawal.

Not really the point. I sent everything requested of me within an hour.

Absolutely no reason it should take an average of 10 days to process a document and a total of 45 days to get two payouts out of them.

 

[sportsbettor5]

I decided to give everygame.eu (formerly intertops) a try a couple of months back. I know I’ve read they are definitely on the slow side on payouts for book that’s so highly rated, but I had no idea the painstaking process that awaited me.

I had one of my better runs in quite awhile at everygame.eu. I built my bankroll to the point I could get two $2,500 BTC withdrawls ($2,500 is their weekly limit).

Then the games started. And there’s no way to put into words how stressful the entire process was. Checking emails day after day only to be disappointed. At least 30 live chats that lasted on average 30-40 minutes. Reps telling me something was going to happen only to have it not happen after all. Wondering if I was ever going to get paid.

Day 1: I was going to put in my first withdrawl but they wanted several KYC documents. No problem. I send them all in within an hour but I’m informed it takes 3-5 business days to process the documents. And of course I find out later the first business day doesn’t start until tomorrow but in reality I don’t get a response for almost two weeks.

Day 10: Email from Everygame.eu: Your proof of address wasn’t accepted, please send another one. My proof of address was fine the first time but of course I send another one. I then find out the 3-5 business day thing starts over.

Day 19: I receive an email that my documents have been approved. I put in for my first withdrawl of $2,500 BTC again.

Day 22: I get an email congratulating me on my winnings, letting me know my request has now entered a que.

Day 24: I receive an email saying my withdrawl was declined and the funds returned to my account because they need additional documents. They ask for a picture of me holding my ID to my face. This is the first I’ve heard of this but I return the email with the new requested document.

Day 30: I receive an email my document was approved and my payout was approved.

Day 31: I receive my funds.

Day 45: I receive my second BTC withdrawl of $2,500 (I couldn’t put my second withdrawl in the system until 7 days after I received my last BTC).

It literally took 45 days to receive two payouts with these jokers and countless hours of anxiety, anger and overall BS. Just when I thought it was over they’d pull the rug out and their insane clock would start all over.

I’m honestly not sure why anyone would play here. They obviously play these games in the hopes folks will lose their funds back and I’m sure many/most do. Pretty mickey mouse for a book so highly rated so many years. I'm obviously glad I eventually got paid but I know I’ll never play there again.

Thanks for sharing. I heard similar things about Intertops so when it re-branded I wasn't interested in signing up.

Regarding the bullshit selfie requirement, 5Dimes and Pinnacle both pulled that nonsense on me as well.

 

[BigJay]

Thanks for sharing. I heard similar things about Intertops so when it re-branded I wasn't interested in signing up.

Regarding the bullshit selfie requirement, 5Dimes and Pinnacle both pulled that nonsense on me as well.

I actually didn’t mind sending the selfie ID because at that point I was amazingly already 24 days into the process that was obviously more of a game to try and get me to lose my funds back than anything to do with KYC.

By that point I’d have sent them a picture of my ID next to my rooster if it would have sped up the payout process.

 

[sportsbettor5]

I actually didn’t mind sending the selfie ID because at that point I was amazingly already 24 days into the process that was obviously more of a game to try and get me to lose my funds back than anything to do with KYC.

By that point I’d have sent them a picture of my ID next to my rooster if it would have sped up the payout process.

Yeah, that's how they get you to give up your privacy. Then they probably sell your info to advertisers and others.

 

[DontTailMe]

Thanks for sharing. I heard similar things about Intertops so when it re-branded I wasn't interested in signing up.

Regarding the bullshit selfie requirement, 5Dimes and Pinnacle both pulled that nonsense on me as well.

It's not really a bullshit requirement. There's a very good reason that they do that. Many US banks are beginning to implement this requirement as well. We have a choice of not doing it - but that choice either comes with not playing at many offshore books and/or abandoning funds.

As for @BigJay's experience, I definitely hear you man. Intertops is among the slowest around. But they do pay. So, at least personally, I wouldn't call it "sweating" the payout, because you should know that it's eventually coming. But you do need to exercise extreme patience.

 

[hazliam]

Thanks for the post, looking for books to sign up today too and was tempted by their 100% cash bonus. But didn't know they have a $2500/wk withdrawal limit. That is waaaayyyyy to small for any book. Even a recreational player can hit that multiple times over with a single parlay.

 

[sportsbettor5]

It's not really a bullshit requirement. There's a very good reason that they do that. Many US banks are beginning to implement this requirement as well. We have a choice of not doing it - but that choice either comes with not playing at many offshore books and/or abandoning funds.

As for @BigJay's experience, I definitely hear you man. Intertops is among the slowest around. But they do pay. So, at least personally, I wouldn't call it "sweating" the payout, because you should know that it's eventually coming. But you do need to exercise extreme patience.

Not sure about Intertops, but many of these offshores are totally unregulated. I don't see that they have any AML requirements to meet. I tend to think they require the ID verification stuff because 1) it helps them profile clients. A book's client list is very valuable. 2) they can sell clients' info to third parties. Also, to have the facade of AML might give them cover if/when people or governments start complaining about them

 

[Enikk]

Congrats on getting your funds BigJay. You have amazing will power. Most of us would have blew that balance up waiting. I just checked the review here. Seems pretty spot on with exception to how long it takes to get verified. At least they only take 2500 bitcoin for deposits if that is what they are going to only pay out and says more for the casual bettor.

 

[DontTailMe]

Not sure about Intertops, but many of these offshores are totally unregulated. I don't see that they have any AML requirements to meet. I tend to think they require the ID verification stuff because 1) it helps them profile clients. A book's client list is very valuable. 2) they can sell clients' info to third parties. Also, to have the facade of AML might give them cover if/when people or governments start complaining about them

Of course it's not AML. You're missing the real reason though. It's so that they can prevent professionals and sharps, who've already been limited by the sportsbook, from killing them with new or even multiple accounts.

Sorry, when I brought up banks, I didn't intend to do so in order to draw comparisons between the reason WHY they both do it. I was merely illustrating that the practice is becoming commonplace even with legitimate businesses.

 

[sportsbettor5]

Of course it's not AML. You're missing the real reason though. It's so that they can prevent professionals and sharps, who've already been limited by the sportsbook, from killing them with new or even multiple accounts.

Sorry, when I brought up banks, I didn't intend to do so in order to draw comparisons between the reason WHY they both do it. I was merely illustrating that the practice is becoming commonplace even with legitimate businesses.

You're probably right, I just think the KYC stuff is probably very poor at stopping that type of behavior compared to tracking devices/IPs and behavioral tracking. I can hire someone cheaply to beat KYC. I don't think it passes cost-benefit when one considers the privacy intrusion angle. From the book's standpoint it's probably slightly +EV though.

 

[DontTailMe]

You're probably right, I just think the KYC stuff is probably very poor at stopping that type of behavior compared to tracking devices/IPs and behavioral tracking. I can hire someone cheaply to beat KYC. I don't think it passes cost-benefit when one considers the privacy intrusion angle. From the book's standpoint it's probably slightly +EV though.

It's another hurdle for people to make it some % more difficult. Just lie the other surveillance methods you list here, and I'm sure there are others as well. We do see people getting caught doing this regularly at forums like this one, so it definitely works to some degree.

 

[hazliam]

Congrats on getting your funds BigJay. You have amazing will power. Most of us would have blew that balance up waiting. I just checked the review here. Seems pretty spot on with exception to how long it takes to get verified. At least they only take 2500 bitcoin for deposits if that is what they are going to only pay out and says more for the casual bettor.

What kind of limits do they have for NFL? I always find it troubling when books let you lay $10K on a give game but can’t payout more than $1000 a day.

 

[jorgemonterrozalt]

yo voy a retirar 1000$ y apenas comienzo hacer lo del KYC, Ya me me esperando esos 45 dias. si es asi, retiro y no vuelvo mas

 

[gauchojake]

It's a painful and tedious process. I am pretty sure they are re-verifying the KYC docs with the rebrand. I have had an account at Intertops for almost 12 years and cashed out multiple times over the years (shocking I know). Anyways - I would avoid this book.

 

[mesolo]

After Googling Everygame.eu (formerly Intertops) for slow payouts I found this site confirming what's now happening to me. They're taking forever and a day now to give me my my payout of 1,986. I agree with the person who said, "they obviously play these games in the hopes folks will lose their funds back and I’m sure many/most do." Well Everygame, I'm not going to buckle and lose my funds back to you and start gambling all over again, I don't have to play every game! As far as I'm concerned, this is just another two-bit gambling organization, regardless of how many times they change their name, or try to come off sounding like they're a legitimate business. Because they're not!

 

[BMR Genie]

After Googling Everygame.eu (formerly Intertops) for slow payouts I found this site confirming what's now happening to me. They're taking forever and a day now to give me my my payout of 1,986. I agree with the person who said, "they obviously play these games in the hopes folks will lose their funds back and I’m sure many/most do." Well Everygame, I'm not going to buckle and lose my funds back to you and start gambling all over again, I don't have to play every game! As far as I'm concerned, this is just another two-bit gambling organization, regardless of how many times they change their name, or try to come off sounding like they're a legitimate business. Because they're not!

Welcome to BMR Forum, Mesolo.

Sorry to hear about your experience but I hope just like everyone else, you are going to get your requested payouts.

In any case, please save the BMR complaint form and feel free to file it if you need our assistance.

 

[Ace7550]

How many times until they are downgraded...

 

[FrankDexter]

How many times until they are downgraded...

Everyone eventually gets paid and disputes get straightened out.

I think that is what BMR ratings are based on.

What they do with this stalling and KYC is obviously on purpose.

I agree with you.

Those things, while most important, shouldn't be the only things that go into ratings.

All these other things should be weighted into a book's ratings.