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BetNow.eu Confiscated Winnings, Reduced My Balance to Deposits Only

punisherind

punisherind

Joined
Mar 27, 2025
Messages
12
FYI according to their gaming license, betnow is affiliated with sbgglobal.eu so i'd also be cautious with that book.

Screenshot 2025-09-22 084014.png

 

mrmcnasty

mrmcnasty

Joined
Mar 4, 2025
Messages
160
A friend went into BetNow live chat pretending to be a new customer and asked about licensing and what happens if there’s a dispute. The answers were all over the place:
  • First they said Curaçao, then admitted they used to be licensed there but are now under Anjouan (Comoros).
  • When asked about player protection, the rep said the only place to complain is OSGA.
  • Pressed further, they doubled down: “We have our house rules we follow. If you do not like them do not play with us.”
  • Finally, they said they don’t even have the authority to advise what a player can do with complaints.
Bottom line: BetNow staff basically admitted disputes are handled however they see fit, with no meaningful regulator behind them. The only recourse they point players to is OSGA — otherwise you’re stuck with their “house rules.”
Were you placing live wagers? Very curious to know what may have flagged this, as I’m sure you are as well.
 

ferrisdamen

ferrisdamen

Joined
Mar 17, 2025
Messages
144
Were you placing live wagers? Very curious to know what may have flagged this, as I’m sure you are as well.
Never once made a live bet

I just had a friendly conversation with the Chat Support they said they were going to discuss my situation with management and for me to check back in an hour. Fingers crossed!!!

For a real sportsbook, I think that a legitimate 6k dispute is NOT worth the PR hassle if they are on the wrong side of it. Wish me luck!
 

Ace7550

Ace7550

Joined
Oct 19, 2021
Messages
2,605
Never once made a live bet

I just had a friendly conversation with the Chat Support they said they were going to discuss my situation with management and for me to check back in an hour. Fingers crossed!!!

For a real sportsbook, I think that a legitimate 6k dispute is NOT worth the PR hassle if they are on the wrong side of it. Wish me luck!
Good luck Bro (y)
 

offshorelore

offshorelore

Joined
Jun 1, 2025
Messages
75
Before I get banned, this is public information.


Mike is their confirmed ceo so this seems accurate
 

ferrisdamen

ferrisdamen

Joined
Mar 17, 2025
Messages
144
Before I get banned, this is public information.


Mike is their confirmed ceo so this seems accurate
Thank you OffShoreLore

When you say Mike do we know who it is? I see this name but it says appointed on February 19 2007 resigned on November 23 2007. Wondering what else I can do with this?

MCCARTNEY, Michael Stephen Karl

 

ferrisdamen

ferrisdamen

Joined
Mar 17, 2025
Messages
144
Before I get banned, this is public information.


Mike is their confirmed ceo so this seems accurate
I don't; think this company is the same as BetNow.eu, which is based in Costa Rica not UK.
 
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btcfan

btcfan

Joined
May 31, 2023
Messages
301
So with a mid 4 figure balance, what is my approach now? Try a small $800 withdrawal (or similar), start betting things like a bridge jumper on Buffalo this week....throw as square of action as I can at them for a bit and then try? I was sitting on that balance since mid bases, holding for the fall as they didn't have any issues at that point.

I usually am better about cutting balances on an account if I leave them inactive for a couple months...didn't seem like an issue.

Wow what a turnaround with this shop...
 

manurespreader

manurespreader

Joined
Aug 30, 2022
Messages
32
So with a mid 4 figure balance, what is my approach now? Try a small $800 withdrawal (or similar), start betting things like a bridge jumper on Buffalo this week....throw as square of action as I can at them for a bit and then try? I was sitting on that balance since mid bases, holding for the fall as they didn't have any issues at that point.

I usually am better about cutting balances on an account if I leave them inactive for a couple months...didn't seem like an issue.

Wow what a turnaround with this shop...

I made a withdrawal one week before they stiffed me. They stiffed me because I went 4-0 one day. Account was closed the very next day. If you don't have any rollover I would withdraw your funds without making any more bets; I suspect you will get paid if you do this. If you have rollover then just hope you don't go on a winning streak.

Ferris mentions his problems resulted after they asked to verify his ID, but my ID has been verified for years and they didn't ask me to verify it again. I literally opened my account in 2005.
 

btcfan

btcfan

Joined
May 31, 2023
Messages
301
Yeah, my ID is verified. I have taken one payout from them, up a bit more than my current balance on them. Still thinking this one through...payout is my lean, guessing they will not go back and look at my bases action from the 1st half of the summer.
 

ferrisdamen

ferrisdamen

Joined
Mar 17, 2025
Messages
144
Yeah, my ID is verified. I have taken one payout from them, up a bit more than my current balance on them. Still thinking this one through...payout is my lean, guessing they will not go back and look at my bases action from the 1st half of the summer.
It's very simple

Get all of your money out as fast as possible and never return
 
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