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BigJay

BigJay

Joined
Oct 28, 2021
Messages
12,179
I love trying to debate with weak Customer Service people who barely speak my language.

I let her know they should have to honor the offer they (BetNow) gave me.

Her response was the offer was only for “new cash deposits.” Whatever that means. I told her when I deposit it will become “new cash.” No response. I also let her know I’d be posting a negative review here. Also no response

1698505801251.jpeg
 

BigJay

BigJay

Joined
Oct 28, 2021
Messages
12,179
I agree Bigjay. If the offer is popping up in your account they should honor it.
Their CS is not bright.
I think the reason is because I have cashed out on them 4x in a row last 5-6 weeks and the CA rep didn’t have the mental acuity to explain that.

still bottom line: you make the offer, you honor the offer

winds up as a definite negative for BetNow in my opinion
 

thefix

thefix

Joined
Feb 17, 2023
Messages
420
Bottom left of the offer, Qualifying customers, restrictions apply. As you said you have cashed on them multiple times recently, they aren't giving you anything anytime soon. With Betnow you know if you are or are not when you go into the cashier
 

Ace7550

Ace7550

Joined
Oct 19, 2021
Messages
2,232
I'm with Bigjay here. It's not difficult to target customers with bonus offers. Send the offers to those you want to use them. Don't send them to everyone and then deny people. It wastes people's time and pisses your customers off.
 

Pimike

Pimike

Joined
Oct 30, 2021
Messages
9,125
Betnow makes it simple

once you go to the cashier and click bitcoin before you send anything, it will give you the offers that are available to you. If there’s no offers then nothing is available to you. there’s no trickery it shows up when you go to make a deposit whether you have a promotion or you don’t.. Tjis is clear before deposit.

not like Heritage who told me. Go ahead and send the money and then will let you know if you’re qualified or not.

lol
 

keithrichard

keithrichard

Joined
Feb 19, 2022
Messages
5,187
Betnow makes it simple

once you go to the cashier and click bitcoin before you send anything, it will give you the offers that are available to you. If there’s no offers then nothing is available to you. there’s no trickery it shows up when you go to make a deposit whether you have a promotion or you don’t.. Tjis is clear before deposit.

not like Heritage who told me. Go ahead and send the money and then will let you know if you’re qualified or not.

lol
This is what I always do to check for my bonus offers. I know their style by now.😉
 

5918mike

5918mike

Joined
Feb 28, 2022
Messages
8
Betnow makes it simple

once you go to the cashier and click bitcoin before you send anything, it will give you the offers that are available to you. If there’s no offers then nothing is available to you. there’s no trickery it shows up when you go to make a deposit whether you have a promotion or you don’t.. Tjis is clear before deposit.

not like Heritage who told me. Go ahead and send the money and then will let you know if you’re qualified or not.

lol
agree, it's the way they all should be, and they have a rollover counter.
 

knight69

knight69

Joined
Oct 23, 2023
Messages
9
Has anybody recently had a withdrawal from Bovada? They usually processed my BTC payout under 45 mins. On last try, it's taking about 24 hours and their support told me we are having delays with some withdrawals recently.
 

Ace7550

Ace7550

Joined
Oct 19, 2021
Messages
2,232
Has anybody recently had a withdrawal from Bovada? They usually processed my BTC payout under 45 mins. On last try, it's taking about 24 hours and their support told me we are having delays with some withdrawals recently.
Hopefuly it's just a delay. They have robbed many people in the last 10 months.
I hope you get your money. Either way, you should stop playing there. Very risky...
 
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