Hi all. Hope I can get some help here please.
My experience:
I've took their bonus with a huge rollover of like 90k. Then they limit me to $50 per bet. I've grinded out for several months and completed this rollover finally. Now they won't let me withdraw and told me I had to do a video call with them to verify my account...I've sent in all documents asked for such a my ID and also a selfie holding my ID. I've even called them bc they told me to and that's when they asked me I have to do a video call with them. This seems very excessive for verification. And they won't tell me why this extra verification is needed. It's nearly impossible for me to video call them bc I work graveyard shifts and they want me to call during business hours...they won't let me withdraw unless this is done. Isn't this very excessive? And without any explanation from them. I have about 12k on there and can't withdraw. Can anyone help or have knowledge in this situation?
@BMR Disputes Matt @BMR Admin @BMR Genie @BMR Forum
Thank you
My experience:
I've took their bonus with a huge rollover of like 90k. Then they limit me to $50 per bet. I've grinded out for several months and completed this rollover finally. Now they won't let me withdraw and told me I had to do a video call with them to verify my account...I've sent in all documents asked for such a my ID and also a selfie holding my ID. I've even called them bc they told me to and that's when they asked me I have to do a video call with them. This seems very excessive for verification. And they won't tell me why this extra verification is needed. It's nearly impossible for me to video call them bc I work graveyard shifts and they want me to call during business hours...they won't let me withdraw unless this is done. Isn't this very excessive? And without any explanation from them. I have about 12k on there and can't withdraw. Can anyone help or have knowledge in this situation?
@BMR Disputes Matt @BMR Admin @BMR Genie @BMR Forum
Thank you