BETNOW STEALS OVER 2K FROM MY ACCOUNT

[crinkledaces1125]

 

[crinkledaces1125]

I had over 3800 in my account when they pulled this BS and over 2k in it before I ever placed a live wager on there site. I've been a winning player/customer of theirs for a couple years. Who can I file a complaint with on this? And what are the chances of getting my money back. They have basically said I have 45 bucks in my account

 

[djefferis]

Ok - just for my own curiosity here:

- Do you acknowledge accepting plays from a group and betting them at BetNow - if not - how would you explain the serendipity of this group sharing these plays and you betting them in roughly the same short period of time
- You state you played there for years profitably and took several payouts - most recently what types of wagers (sports/casino/horses) did you make before beginning with live wagers - what was your record for say the last 7 days?

You can try OSGA - BMR accepts complaints but honestly I wouldn’t expect a resolution here. OSGA is the “best” chance you have - but I’d say the money is lost. SBG/BetNow has a long history of dealing harshly with players they deem as “shot takers” and have little patience for them.

With a recent management change and the start of football - it’s clear that BetNow wants to get the message out there to those who would try and exploit their outdated software.

I am of course not saying I support their tactic here - just looking for some more details. As I said the serendipity of someone randomly playing the same plays as a betting syndicate - but no other plays and every live bet being a winner is of course a huge red flag. If you have been around offshore and played for years - you should know it’s still very much the Wild West and these books are free to do as they wish with no consequences and no authority controlling them. The days of forums having any pull in resolving conflicts ended around 2012.

 

[ferrisdamen]

I had over 3800 in my account when they pulled this BS and over 2k in it before I ever placed a live wager on there site. I've been a winning player/customer of theirs for a couple years. Who can I file a complaint with on this? And what are the chances of getting my money back. They have basically said I have 45 bucks in my account

Thanks for sharing your experience — unfortunately, it lines up exactly with what happened to me. BetNow is clearly running a coordinated stiffing operation right now. Since there’s no single authority that can force them to pay, the best approach is to apply maximum pressure through multiple channels at once. Here are the steps I recommend:

1. File a complaint with BMR:
   BMR Sportsbook Complaint Form
   It at least gets your case logged officially, and the more of us who file, the harder it is for them to ignore.
2. File with their regulator (Anjouan Gaming):
   Anjouan Gaming Complaint Form
   Also CC them on any email correspondence — their address is complaints@anjouangaming.com.
3. File with OSGA and email all evidence:
   OSGA Complaint Form or directly email osga@osga.com
   Attach screenshots of the confiscation and explain exactly what was taken.
4. Write a detailed TrustPilot review:
   Share exactly what happened — that BetNow stole your balance under a vague “fraud” pretense. Negative reviews with specifics hurt their reputation and show others what’s really going on.
5. Email the parent company, TSSI Human Resources SRL (Costa Rica):
   They are tied to BetNow’s gaming license. Email them directly at info@tssihr.cr and CC complaints@anjouangaming.com so the regulator sees it.
6. Spread the word:
   Post your story on SBR Forum, Reddit’s r/sportsbook, and Twitter/X. These books rely on new customers, and bad publicity is one of the few levers that works.
7. Contact TSSI’s head of legal via LinkedIn:
   Since they’re the license holder, escalating directly to their legal department puts even more heat on them.

The more of us who follow these steps, the harder it is for BetNow to keep sweeping this under the rug. They took years to build their brand and are destroying it in weeks by outright stealing balances. If we’re coordinated and loud, it increases everyone’s odds of recovery.

 

[manurespreader]

Pull up a chair, Crinkle. Lots of us being stiffed by this shop lately (although forum moderator Bobbyfk proudly states that he hasn't had any issues with them).

 

[ferrisdamen]

If you have been around offshore and played for years - you should know it’s still very much the Wild West and these books are free to do as they wish with no consequences and no authority controlling them. The days of forums having any pull in resolving conflicts ended around 2012.

I have to respectfully push back on the idea that “the days of forums having any pull in resolving conflicts ended around 2012.” That’s simply not true. Forums and communities like this still matter a lot — maybe more than ever.

Sportsbooks live and die on reputation. When players share their stories openly and consistently, it shines a light on the bad actors. We’ve seen plenty of cases in recent years where coordinated community pressure — across forums, Reddit, and social media — has forced books to make things right, or at the very least scared off new victims by exposing the scam.

BetNow is a perfect example: they’ve stiffed multiple posters here in just the past few weeks. If we stay silent, they get away with it. If we’re vocal, transparent, and united, we can either (a) push them to pay up or (b) destroy whatever brand equity they had left. Either way, the truth gets out and players are protected.

There are still plenty of sportsbooks worth playing at — we don’t need to tolerate ones that confiscate balances on bogus pretexts like “line moves” or “fraud.” Our role as a community is to hold them accountable, call out the scams, and make sure new players don’t walk blindly into the same traps.

The power of forums hasn’t disappeared. It’s right here, in us, if we actually use it.

 

[manurespreader]

Ok - just for my own curiosity here:

- Do you acknowledge accepting plays from a group and betting them at BetNow - if not - how would you explain the serendipity of this group sharing these plays and you betting them in roughly the same short period of time
- You state you played there for years profitably and took several payouts - most recently what types of wagers (sports/casino/horses) did you make before beginning with live wagers - what was your record for say the last 7 days?

You can try OSGA - BMR accepts complaints but honestly I wouldn’t expect a resolution here. OSGA is the “best” chance you have - but I’d say the money is lost. SBG/BetNow has a long history of dealing harshly with players they deem as “shot takers” and have little patience for them.

With a recent management change and the start of football - it’s clear that BetNow wants to get the message out there to those who would try and exploit their outdated software.

I am of course not saying I support their tactic here - just looking for some more details. As I said the serendipity of someone randomly playing the same plays as a betting syndicate - but no other plays and every live bet being a winner is of course a huge red flag. If you have been around offshore and played for years - you should know it’s still very much the Wild West and these books are free to do as they wish with no consequences and no authority controlling them. The days of forums having any pull in resolving conflicts ended around 2012.

The group thing is obviously BS.

They are kicking out winners, one by one. And I don't think it matters how you're winning (getting lucky, betting good numbers, etc). If you go 6-0 on NFL spreads in one day, you'll be shown the door (unless your lifetime figure with them is significantly in the red). This shop isn't behaving like a bookmaker; it's making the decision that you will pay them for the privilege of betting with them. They will either take your money because you lose your bets, or they will steal your money because beat them. Either way, as of about a month ago, they will only accept losers going forward.

Everyone should get out now.

 

[fishhead]

The power of forums hasn’t disappeared. It’s right here, in us, if we actually use it.

1. Power of posters to small

2. Forums not as helpful/influential as years past because of #1 above...... and they could care less any longer as really not a major issue to them.

 

[crinkledaces1125]

The group thing is obviously BS.

They are kicking out winners, one by one. And I don't think it matters how you're winning (getting lucky, betting good numbers, etc). If you go 6-0 on NFL spreads in one day, you'll be shown the door (unless your lifetime figure with them is significantly in the red). This shop isn't behaving like a bookmaker; it's making the decision that you will pay them for the privilege of betting with them. They will either take your money because you lose your bets, or they will steal your money because beat them. Either way, as of about a month ago, they will only accept losers going forward.

Everyone should get out now.

Thanks for sharing your experience — unfortunately, it lines up exactly with what happened to me. BetNow is clearly running a coordinated stiffing operation right now. Since there’s no single authority that can force them to pay, the best approach is to apply maximum pressure through multiple channels at once. Here are the steps I recommend:

1. File a complaint with BMR:
   BMR Sportsbook Complaint Form
   It at least gets your case logged officially, and the more of us who file, the harder it is for them to ignore.
2. File with their regulator (Anjouan Gaming):
   Anjouan Gaming Complaint Form
   Also CC them on any email correspondence — their address is complaints@anjouangaming.com.
3. File with OSGA and email all evidence:
   OSGA Complaint Form or directly email osga@osga.com
   Attach screenshots of the confiscation and explain exactly what was taken.
4. Write a detailed TrustPilot review:
   Share exactly what happened — that BetNow stole your balance under a vague “fraud” pretense. Negative reviews with specifics hurt their reputation and show others what’s really going on.
5. Email the parent company, TSSI Human Resources SRL (Costa Rica):
   They are tied to BetNow’s gaming license. Email them directly at info@tssihr.cr and CC complaints@anjouangaming.com so the regulator sees it.
6. Spread the word:
   Post your story on SBR Forum, Reddit’s r/sportsbook, and Twitter/X. These books rely on new customers, and bad publicity is one of the few levers that works.
7. Contact TSSI’s head of legal via LinkedIn:
   Since they’re the license holder, escalating directly to their legal department puts even more heat on them.

The more of us who follow these steps, the harder it is for BetNow to keep sweeping this under the rug. They took years to build their brand and are destroying it in weeks by outright stealing balances. If we’re coordinated and loud, it increases everyone’s odds of recovery.

I couldn’t agree more with this. What you’ve outlined is exactly the kind of coordinated effort we need if we’re going to have any chance of holding BetNow accountable. I’ve already filed my complaint on BMR and SBR and will be following through on the other steps you listed — regulator, OSGA, and getting the word out publicly.


They took over $3,800 from me under the same bogus “group play” excuse, even though I’d never placed a live bet until that Saturday. It’s clear now that this isn’t about fraud at all — it’s about stiffing players who win.


The more of us who speak up and make noise together, the harder it will be for BetNow to keep sweeping this under the rug. I’m fully on board with pushing this across every channel we can — complaints, reviews, forums, and social media. Count me in.

 

[KingKolzig]

This thread got me paid from a major book. And they werent even stealing, just being juiws. I copy/pasted this link in live chat, paid 45 mins later

Thread 'Where to complain about A+ book?'

Jul 28, 2025

Tricky fukers. But where is the tab to complain?

• KingKolzig
• Replies: 26
• Forum: Bettors Chitchat

• 

 

[crinkledaces1125]

Summary of Actions Taken to Address BetNow.eu Issue


Hey everyone,


I wanted to give you all a quick rundown of everything I’ve been doing to tackle the situation with BetNow.eu confiscating funds. Here’s the full list of actions:

1. Filing Complaints: I’ve filed a detailed complaint with Anjouan Gaming, the regulator overseeing BetNow, outlining the reduction of my balance and the lack of evidence provided.
2. Contacting Parent Company: I emailed TSSI Human Resources SRL (the parent company tied to BetNow’s license) to escalate the issue further.
3. Posting on Forums: I’ve shared the full story on multiple forums, including BookmakersReview and TwoPlusTwo, to warn others and gather more visibility.
4. Social Media & TrustPilot: I crafted a TrustPilot review and plan to post on Reddit’s r/sportsbook and Twitter/X to reach a wider audience.
5. Creating a Telegram Channel: I set up a dedicated Telegram channel and have a plan to run ads to direct affected users there. I’ve also drafted a ChatGPT agent prompt to help manage that channel and keep it updated with the latest complaints. (https://t.me/BetNowDoesntPayItsPlayers)
6. Filing with OSGA: I’m also in the process of submitting a complaint to OSGA and detailing all correspondence with BetNow’s support.

By compiling all this info, we can create a strong case and hopefully help others avoid the same trouble. Thanks for your support and let’s keep each other informed!

 

[crinkledaces1125]

I was able to log in and get this actual screenshot of my account as you can see they stole 3814.96 and my balance was 1997 prior to these BS live bets that they are talking about

 

[crinkledaces1125]

And here is a copy of the bets that they said were fraudulent I went 11-3 with one of the winners being an 11 dollar bet. What a joke

 

[djefferis]

I have to respectfully push back on the idea that “the days of forums having any pull in resolving conflicts ended around 2012.” That’s simply not true. Forums and communities like this still matter a lot — maybe more than ever.

Sportsbooks live and die on reputation.it.

2 thoughts here:

- SBG didn’t care what forums said/did in their absolute prime. Why would this philosophy change now that they hold LESS influence ? It was well documented that SBG refused to pay bribes for positive ratings at forums - just standard affiliate link fees. Their ratings suffered as a result - but didn’t seem to hurt their profits.

If a sportsbook lives or dies on reputation alone - how is Oddsmaker still alive ? Book has a reputation of less than zero - but continues to find deposits handing out “free” $50 bets to prospects.

Books are less and less dependent on forums than ever - at least for anything aside from cheap advertising to prospects. When there were 200+ shops going - maybe they needed to stand out from the crowd. Nowadays the numbers more like 20 offshore. They don’t care what posters have to say.

There are a few old timers still around who have long standing relationships and try to be fair with long standing players - but those guys are dropping like flies. For every “I went on a forum - posted and got a satisfactory resolution” story - there remain 100 “I got screwed by …” post with no resolution.

 

[milwaukee mike]

even if the live bets were stale lines, they were the SPORTSBOOK'S LINES... turn off live betting, close the account, whatever, but PAY... unfortunately even the top books don't always go by this simple rule of etiquette, they have a tendency to free roll players and cancel winners while keeping losers.

in this case, it's not just theft of the live bets it's an appalling theft of the prior balance, may their balls be harassed by the fleas of a million camels

 

[ferrisdamen]

Watching this now, seems right up our alley

 

[crinkledaces1125]

Watching this now, seems right up our alley

I saw these guys at Bet Bash they seem legit

 

[djefferis]

even if the live bets were stale lines, they were the SPORTSBOOK'S LINES... turn off live betting, close the account, whatever, but PAY... unfortunately even the top books don't always go by this simple rule of etiquette, they have a tendency to free roll players and cancel winners while keeping losers.

in this case, it's not just theft of the live bets it's an appalling theft of the prior balance, may their balls be harassed by the fleas of a million camels

Agreed - but per the OP - he was accused of participating in a syndicate.

Betting stale lines is one matter - circumventing limits by synchronizing multiple accounts to bet the same stale line is another.

First I completely agree with the take - pay and close. But syndicates are a different matter entirely.

Given BetNow and their relatively limited live bet offerings and low limits - surprised it even attracted the attention of a syndicate to be honest. Guess some 3rd world players consider $300 “alot” of money to win.

Again - it’s pretty easy / if BetNow can show evidence of a syndicate play being released and OPs bets being made within 60 seconds of it 11 times in a day - that’s beyond coincidence. They have the opportunity to share their evidence and put the matter to rest. I don’t know who is being dishonest here - just have seen the story enough to know not to trust posters blindly.

 

[rolandcorts]

The details don't matter, betnow is stiffing tons of people for whatever reason they feel like.

Imagine having a license to print money and ending up bankrupt.

 

[milwaukee mike]

The details don't matter, betnow is stiffing tons of people for whatever reason they feel like.

Imagine having a license to print money and ending up bankrupt.

yeah who gets to define whether it's a syndicate?... that becomes a lame excuse to stiff people... if all 11 of these bets were max 500 then "maybe" someone could consider them to be circumventing limits, not too many people would do that to bet 10, 100, 150, and other random amounts.

betnow just picked 4 games that had huge live action and said since this player had action on those 4 games (and 7 others) then the player must be a thieving scumbag. which of course defines betnow if the facts are anywhere close to what the poster is claiming