BetWhale Sportsbook Feedback Wanted

[mrmcnasty]

I have received $2,500 and $750 on my last two payouts in about 10 days (not business days) after receiving $300 five times in a row. I didn't do anything differently. I don't understand them.

You haven’t complained or played anymore at all? This is low key infuriating. It’ll take me a year to withdraw what you just got haha

 

[bgood1234]

You haven’t complained or played anymore at all? This is low key infuriating. It’ll take me a year to withdraw what you just got haha

Oh yea, I complained, but that's not any different than what I was doing before. I do not play there at all.

 

[mrmcnasty]

Oh yea, I complained, but that's not any different than what I was doing before. I do not play there at all.

Super weird. Once 5 business days passes I’m emailing them legit once a day. I wonder if they’re just sick of me

 

[thegreatestgatsby]

I have received $2,500 and $750 on my last two payouts in about 10 days (not business days) after receiving $300 five times in a row. I didn't do anything differently. I don't understand them.

Did you file a complaint and receive a response from them?

 

[bgood1234]

Did you file a complaint and receive a response from them?

I did file a complaint, but no response received.

 

[jodeacapital25]

Nothing in over a month. Same cut and paste. I call every day. Same cut and paste response every day.

What's strange is the BMR response. I made a complaint and nothing. They said they would follow up weeks ago, but nothing. They have 1000 negative reviews and a B+ rating.

Betwhale Billing​ ​	2:11 AM (15 hours ago)
to me

Dear Joseph,
We sincerely apologize for the delay. We understand how frustrating it can be to wait, and we assure you that we are doing everything possible to process your withdrawal as quickly as we can. Our team is actively working to complete all pending requests in accordance with our standard procedures.
We truly appreciate your patience and understanding. Please let us know if you have any further questions.
Best regards,
Enzo Lewis
BetWhale Billing Team
On Mon, 21 Apr 2025 at 9:33 PM,

You seem to have stopped paying everyone in April from the bad reviews online.

Are you currently paying anyone?

You’re not paying your customers. That’s not SOP for anything. Where do I sit in your pending withdrawal requests at over a month for approval?

2 in front me or 50? Reviews seem fairly consistent in that payouts have stopped from Betwhale. You are not paying anyone it seems.

 

[mrmcnasty]

Nothing in over a month. Same cut and paste. I call every day. Same cut and paste response every day.

What's strange is the BMR response. I made a complaint and nothing. They said they would follow up weeks ago, but nothing. They have 1000 negative reviews and a B+ rating.

Betwhale Billing​ ​	2:11 AM (15 hours ago)
to me

Dear Joseph,
We sincerely apologize for the delay. We understand how frustrating it can be to wait, and we assure you that we are doing everything possible to process your withdrawal as quickly as we can. Our team is actively working to complete all pending requests in accordance with our standard procedures.
We truly appreciate your patience and understanding. Please let us know if you have any further questions.
Best regards,
Enzo Lewis
BetWhale Billing Team
On Mon, 21 Apr 2025 at 9:33 PM,







You’re not paying your customers. That’s not SOP for anything. Where do I sit in your pending withdrawal requests at over a month for approval?

2 in front me or 50? Reviews seem fairly consistent in that payouts have stopped from Betwhale. You are not paying anyone it seems.

What method are you withdrawing with?

 

[jodeacapital25]

What method are you withdrawing with?

bitcoin

 

[jodeacapital25]

BetWhale is reviewing the latest batch of 5 members complaints. Please check your emails to see if we asked you any followups.

In at least two of the complaints we were notified of payment limit reductions which we've also asked about.

Can you please update us on the status of the complaint response?

 

[noflex]

Is anyone going to hold them accountable for shutting down their sister site Juicebet?

 

[mrmcnasty]

Their newest excuse is funny. 10 business days for the “holiday season”

it’s literally the month of May…

 

[thegreatestgatsby]

Is anyone going to hold them accountable for shutting down their sister site Juicebet?

lol juicebet site works. try it

 

[mrmcnasty]

Patience is wearing thin at this point. I get the same copy and pasted answer every day and I imagine the BMR complaint will go nowhere.

The Anjouan gaming control board only has as an email contact. They’ve not replied either. The state of offshore gambling is ridiculous these days