I am really desperate as william hill one of the most 'reliable' and 'well known' bookmakers suspended my account with 120.000 euro(84k of which are mine not winnings).My username is polona2 and i created acc with hill 18/05/2015.After finishing verifications i deposited some big amounts(84k in total) and i had some winning bets resulting my acc to reach 124.000.My torture just begun...I asked for a withdrawal some days later just to be informed with 3 days delay that they want to replace tax authorities and find out the source of income...i provided them my payslip and neteller details with full explanations about all my transactions etc and for more than 6 months i was waiting management answer...It's pretty clear they are trying to find a way to steal my money using excuses like proof of income etc I am planning to reveal my problem everywhere as after 6 months just now i received the following answer:
Jamie C - 19/11/2015 01:39 PM
Hi Piotr,
Once again thank you for your quick response.
I can now tell you William Hill have referred your case to the Gibraltar Gambling Commission.
Please follow the link below for any further queries or to Initiate the complaints procedure.
https://www.gibraltar.gov.gi/new/gambling-commissioners-advice-complainants.
If you follow the complaints procedure you will be able to discuss your case and the possibility of release of your funds with the Gibraltar Gambling Commission.
Your Sincerely
Jamie Collings
William Hill Due Diligence Team
Which means what?they dont wanna pay me even my deposits?thats ridiculous and i already contacted gibraltar but i worry about corruption(why not)in gibraltar authorities but anyway please try t help me as i am desperate and i dont worry only for my winnings now but even for my deposits...
In case i was lossing of course nobody would care about payslips etc
All my bets were premier leagu cl and doubles,trebles etc
Jamie C - 19/11/2015 01:39 PM
Hi Piotr,
Once again thank you for your quick response.
I can now tell you William Hill have referred your case to the Gibraltar Gambling Commission.
Please follow the link below for any further queries or to Initiate the complaints procedure.
https://www.gibraltar.gov.gi/new/gambling-commissioners-advice-complainants.
If you follow the complaints procedure you will be able to discuss your case and the possibility of release of your funds with the Gibraltar Gambling Commission.
Your Sincerely
Jamie Collings
William Hill Due Diligence Team
Which means what?they dont wanna pay me even my deposits?thats ridiculous and i already contacted gibraltar but i worry about corruption(why not)in gibraltar authorities but anyway please try t help me as i am desperate and i dont worry only for my winnings now but even for my deposits...
In case i was lossing of course nobody would care about payslips etc
All my bets were premier leagu cl and doubles,trebles etc