I had same issue with these clowns, got limited my account quickly, after i made around £500 profit
I had online chat with them about these missing buttons, they are all useless these customer service people, no knowledge at all about technical issues...
She asked me to make a video of the problem and email them, i did, after was working for few hours then back to same thing...
Then they have limited my account next day, most these bookmakers are retarded i dont understand they logic... it's a pain in the bud to deal with them