Hey,
I opened an account with 20bet.com where I played for couple of years. I decided to close my account, beacause of an addiction of gambling. They closed my account But after couple of months they let me reopen account even when they knew I have a gambling addiction problem and that I am not mental stable. I have lost all my money, beacause of it. They knew I have problem with it and when I wrotte them to close they respond to me it is not necessery. They did nothing to prevent me to gamble even when I had so many red flags. They even encourage me with freebets to play more. There are clear signs where i was gambling more than 72hours straight and making 20+bets a day. I am doing a therapy for gamblers for long time now and I am in a verry big depth beacause of it. No other websites let me reopen Just 20bet which is licensed by kawahake licesing I belive. I am demanding a full refund from them But they dont want to give me that. At one point I made 30.000€ with betting and I made withdrawals with E-bank (skrill). Usally it take less than 24hours to process it. But for some reason when I made it I waited for 7days writting tgem each they at last 5times or something around that..they knew I was impulsive gambler and they delayed my withdrawals on purpose. I wrotte to livechat and to my VIP agent and I got a reply that closing is not neceserry. They used my sickness and worked agaist a license that you gave them and throw me under the buss. Beacause I lost all my money. Please help me open the case where 20bet took an advantage of me. If you can dig deep enough you will find everything I am saying its True. Why they let gambling addiction player to reopen an account?? I am verry sad But I need help.
Regards
I opened an account with 20bet.com where I played for couple of years. I decided to close my account, beacause of an addiction of gambling. They closed my account But after couple of months they let me reopen account even when they knew I have a gambling addiction problem and that I am not mental stable. I have lost all my money, beacause of it. They knew I have problem with it and when I wrotte them to close they respond to me it is not necessery. They did nothing to prevent me to gamble even when I had so many red flags. They even encourage me with freebets to play more. There are clear signs where i was gambling more than 72hours straight and making 20+bets a day. I am doing a therapy for gamblers for long time now and I am in a verry big depth beacause of it. No other websites let me reopen Just 20bet which is licensed by kawahake licesing I belive. I am demanding a full refund from them But they dont want to give me that. At one point I made 30.000€ with betting and I made withdrawals with E-bank (skrill). Usally it take less than 24hours to process it. But for some reason when I made it I waited for 7days writting tgem each they at last 5times or something around that..they knew I was impulsive gambler and they delayed my withdrawals on purpose. I wrotte to livechat and to my VIP agent and I got a reply that closing is not neceserry. They used my sickness and worked agaist a license that you gave them and throw me under the buss. Beacause I lost all my money. Please help me open the case where 20bet took an advantage of me. If you can dig deep enough you will find everything I am saying its True. Why they let gambling addiction player to reopen an account?? I am verry sad But I need help.
Regards