photo copy of credit/debit card

[scottfaescot]

please see below email from bet770.....is this a normal request?


We inform you that your withdrawal request of £ 150 is currently being processed by our payment agent.

In order to complete the transfer, our bank needs the front /back copies of your identity card and of your credit card number **************** which you have used to deposit on our website.

You may send us these copies by fax at: (+44) 207 419 5711 or by e-mail as file-attachments, indicating your e-mail or login (illegible documents cannot be accepted).

Please take into consideration that this demand is made in order to guarantee the security of your transactions on our website.

As soon as we receive the requested documents, we will be happy to offer you a £ 10 bonus, so that you could go on having fun with Bet770.

Please note that this gift is submitted to our bonus terms and conditions. According to this bonus conditions, in order to withdraw the winnings obtained you have to bet 8 times the bonus amount on sport bets with odds of minimum 1.5

If you wish to cancel this bonus please contact us before placing any bet.

Should you have any questions or concerns, please do not hesitate to contact the Customer Service by e-mail info@bet770.com.

Best regards,

Best regards,

Customer Service
770 Group

 

[pier0]

As a matter of fact the request is perfectly normal, and with Bet770 the sooner you send them the copies the better chance you have to get paid on time.

They are well known to make up excuses to delay payments and often require the same document 2-3 times claiming they cannot read the copy of the fax/screenshot they received.