Joeking123
- Joined
- May 8, 2015
- Messages
- 2
Hi All,
I believe that Matchbook have treated me unfairly. I am a compulsive gambler and I have self excluded from all reputable firms.
I self excluded with Matchbook. Please read attachment and requested to never to be able to access their site again clearly.
However in a moment of weakness I was able to access my account again without any controls or cooling off period and I have done considerable financial damage, betting all through the night until finally betting until the early morning and losing approx. €3000. I'm now in dire straits.
All the details that I entered were identical and I made no effort to circumvent their systems. I wonder what recourse I have in this situation if any. I intend to contact the gambling commission, Alderney licensing and post the details on the sites. I will also see if legal action is possible.
I see their is precedent to refund deposits with other reputable bookies.
Thanks in advance if you have any advice,
Sincerely,
Gary
I believe that Matchbook have treated me unfairly. I am a compulsive gambler and I have self excluded from all reputable firms.
I self excluded with Matchbook. Please read attachment and requested to never to be able to access their site again clearly.
However in a moment of weakness I was able to access my account again without any controls or cooling off period and I have done considerable financial damage, betting all through the night until finally betting until the early morning and losing approx. €3000. I'm now in dire straits.
All the details that I entered were identical and I made no effort to circumvent their systems. I wonder what recourse I have in this situation if any. I intend to contact the gambling commission, Alderney licensing and post the details on the sites. I will also see if legal action is possible.
I see their is precedent to refund deposits with other reputable bookies.
Thanks in advance if you have any advice,
Sincerely,
Gary
