Marathonbet INSANE rule warning.

[vitalyo]

Sportsbook I placed a wager in play
31.05 10:27
CAD 170.00
Single
Handicap Betting - Al Mkala (-1)
Unsettled
Yemen. Men. Premier League
I took a wager with a score 2;18 for Al Mkala . Al Mkala was a big dog so the odds /line is not an issue . What ever happen in this game it is been called official ( going in to the 4th Q) Final 13:83 Al Mkala won . Mercy rule or what they didn't play 4th Q
http://livetv.ru/en/team/3_71328_358_al_mkala/ Final .

Now this wager is been sitting unsettled in my account . Emailed them 3 times got no reply . So why not to call them ? I did . Apparently Marathonbet has a rule

If a match or a competition is for some reason postponed but is started within
48 hours after the planned official time, then all bets will stand. If it is
not started within 48 hours then all bets will be void apart from those
instances when the market result has already been determined. This does not
apply to events which in their regular course take over 48 hours.

About 2 hours later i get 8 emails in 4 min with same content (48 hour rule) from same agent i spoke to . Fine .

My reply to them (her)

Now in regards to your 48 hour rule . The wager I placed IS IN PLAY with the score 2-18 (-1) Al MIkala . Am i gotta get +15 points if the game is replayed ??? If not why would i take -1 ? The wager is in play with certain conditions .


How would you grade a soccer wager on the game where the score is 3:3 O/U 6.5 in play and the game is replayed ? So i have to pray for 7 goals with a score 0-0 .
This is very important to know ( for the gambling community) . The conditions in play vs pre game wager are not the same .
I am gonna post this on SBR forum . Look the game is official 13-83 .


thx for same 8 emails that you send me within 4 min . Did you get upset with me ? I was more than polite , and only mentioned that you don't even bother reply to my emails so i had to call .


PLS forward my email to your management . If you don't I'll get in touch on my own or with help.

Reply from same agent

Dear Vitaly,

Thank you for contacting Marathonbet Customer Service.

I am sorry if you are not happy with our rules. But these are what we abide by
in settlement of abandoned matches. These are also the rules you agreed to when
opening an account with us.

If there is anything else we can help you with, please let us know.

Kind regards,

Kath



Marathonbet Customer Service

Marathonbet Limited | 6-7 Lovers Walk | Brighton | BN1 6AH

Phone : +44 1273 852 359 Fax : +44 01273 507360
E-mail : support@marathonbet.com

my email in response

Did you actually read my email ? You can't apply same rules for in play wager and pre game, the conditions are not the same .

PLS forward this conversation to your management.

Reply from them

Kath M support@marathonbet.com via hotmail.com
9:10 AM (44 minutes ago)










Dear Vitaly,

Thank you for contacting Marathonbet Customer Service.


Our rules do indeed apply to 'live' and 'pre match' events.

If a game/match/event is interupted/abandoned/postponed the sports rule below
applies:

If a match or a competition is for some reason postponed but is started within
48 hours after the planned official time, then all bets will stand. If it is
not started within 48 hours then all bets will be void apart from those
instances when the market result has already been determined. This does not
apply to events which in their regular course take over 48 hours.


http://help.marathonbet.com/en/sports_rules/general_sport_rules/

I have forwarded the email to the results team for them to look into, but as
far as I am aware our rules as outlined on our website will stand.



If there is anything else we can help you with, please let us know.

Kind regards,




Kath

Are you kidding me ?
You take a wager where the score is 3:3 O/U 6.5 in play
or Basketball game where the the team is up by 40 with 5 min left and if he game is replayed your original wager in play will stand . Is this for real ?

Anyway i am not gonna lose any money . This game is been declared official 13-83 .

Regardless of how they gonna rule this game i am done with them .

More to this story . HALF TIME LINE WAS -59.5
Now if you the game is replayed that is your line http://postimg.org/image/6lrufz2vt
/http://postimg.org/image/3jxc12zbp/


Really ? At some point the game is even then up by 50 . And if the EVEN game is replayed you have to hope they cover 59.5

I am gonna email this to PNL and BRW and post it at 5 other forums , Let them have a laugh at Marathon expense .
By the way my account # : 2534562
If anyone thinks i wanna keep it . LOL .





GL.

PS.With this rules AVOID AVOID AVOID . I will never find my self in the same situation with pinnacle, asian or any other A rated book . Sooner or later someone is gonna lose his shirt .