I have 855€ in my Ladbrokes account and have been trying to withdraw for about two weeks now. I sent an electricity bill and my passport for verification but they rejected the electricity boll without giving any explanation. Afterwards I uploaded a bank statement and 6 days later they haven't even replied.
Every time I try to call I have to stay about 30 minutes on the line. The staff can be very rude and all they say is "there is nothing we can do, please email security" (I can't talk to them directly). The live chat is never answered by anyone.
I'm starting to feel a bit frustrated as I have read other people have been denied their payments too in the past without any reason. Is there anything I can do if they refuse to pay?
Every time I try to call I have to stay about 30 minutes on the line. The staff can be very rude and all they say is "there is nothing we can do, please email security" (I can't talk to them directly). The live chat is never answered by anyone.
I'm starting to feel a bit frustrated as I have read other people have been denied their payments too in the past without any reason. Is there anything I can do if they refuse to pay?