I went into a Ladbrokes betting shop today,and asked for odds on UKIP [the UK independence party] to win 4 seats at the forthcoming general election.The staff member managed to find the odds,and told me I could bet a hundred pounds [I had written a hundred and eighty on the slip].So I agreed to bet a hundred pounds and handed over the cash.
That's where the trouble started.I asked for the betting slip/receipt but the staff member seemed to think she'd given it to me.She asked me to double-check that I didn't already have it,which I did.She then consulted a colleague.Finally,she offered me my stake back.
It turned out there had never been a slip-receipt,because Ladbrokes' system had never accepted my bet - despite having indicating that it would accept it.When the staff-member had attempted to place the bet,Ladbrokes' system had rejected it and suspended betting on four seats [you could still bet on other seat numbers].
I have no idea whether Ladbrokes do this online as well.It is misleading because they are indicating that certain odds are available,but if you try to place a bet they don't want they effectively refuse it entirely.
That's where the trouble started.I asked for the betting slip/receipt but the staff member seemed to think she'd given it to me.She asked me to double-check that I didn't already have it,which I did.She then consulted a colleague.Finally,she offered me my stake back.
It turned out there had never been a slip-receipt,because Ladbrokes' system had never accepted my bet - despite having indicating that it would accept it.When the staff-member had attempted to place the bet,Ladbrokes' system had rejected it and suspended betting on four seats [you could still bet on other seat numbers].
I have no idea whether Ladbrokes do this online as well.It is misleading because they are indicating that certain odds are available,but if you try to place a bet they don't want they effectively refuse it entirely.