Apparently back on April 4th someone used my driver's license number to make another Uber driver account. They uploaded fraudulent documentation (either on insurance or registration card)
Needless to say, the other day I tried to log in to drive and I am getting an error message saying my account is blocked I tried to live chat with their support team and it didn't get me very far. Ended up having to go to the in person help center they have out here and they had me take a picture with my photo ID and upload a picture of my photo ID and fill out some Identity theft paperwork and they will have a specialized team review it and get back to me.
Always guard your information guys. Unfortunately I don't have a clue how they got my driver's license number. I never lost my driver's license so maybe when I handed it over for something someone memorize the number or somehow took a picture of it. I don't know. Very aggravating and frustrating situation.
What's my next step? Do I try to get a different ID? Will my driver's license number change? If someone made a fake driver's license with my information, who knows what they could do with it? It's very troublesome. I ended up putting a freeze on my credit right away, although I don't know if my SSN has been affected as well
Needless to say, the other day I tried to log in to drive and I am getting an error message saying my account is blocked I tried to live chat with their support team and it didn't get me very far. Ended up having to go to the in person help center they have out here and they had me take a picture with my photo ID and upload a picture of my photo ID and fill out some Identity theft paperwork and they will have a specialized team review it and get back to me.
Always guard your information guys. Unfortunately I don't have a clue how they got my driver's license number. I never lost my driver's license so maybe when I handed it over for something someone memorize the number or somehow took a picture of it. I don't know. Very aggravating and frustrating situation.
What's my next step? Do I try to get a different ID? Will my driver's license number change? If someone made a fake driver's license with my information, who knows what they could do with it? It's very troublesome. I ended up putting a freeze on my credit right away, although I don't know if my SSN has been affected as well