Hi people,
Do not even open an account at goldbet.
Firstly I opened my account and tried to place the 1st bet, and an error showed up. Asked on chat and the attendant said when the odds are in red, you are obliged to bet on a multiple bet! you can not make a single.
Ok, I placed a triple bet with the same selection(Belgrade football) and other 2.
Won the 2 other selections, was waiting for the Belgrade match to start, and when I come to check my bet, the Belgrade selection now is VOID. For absolutely no reason!
Contacted the live chat again. Asking why was VOID, the attendant said, "will be update after the last match do not worry". Some other times he said It's fine, don't worry.
And he guaranteed that my bet was OK:
joao: If Belgrade wins(as I selected) and I don't receive the full money, you gonna put in my account anyway. Do you accept that?
Biagio: yes i confirm
Biagio: it
After the match(Belgrade won 4x3) They didn't pay it properly, and it was VOID.
Returned to live chat once again, and at this time he said the bet is VOID and won't pay my winnings with Belgrade.
So, I risked my money on a triple bet, to be able to bet on the game I wanted, for nothing.
Here is the full conversation:
Chat Transcript
info: Welcome to Goldbet. Please wait for a site operator to respond.
info: You are now chatting with 'Biagio'
Biagio: Welcome to our GoldBet live chat service! How may I help you?
joao: why my bet xxx-xxxxxxxxxxxx have one match void
joao: ?
Biagio: hold on please
Biagio: your bet will be update after the events will end
joao: did you read what i said?
joao: there is one Void
joao: for absolutely no reason
Biagio: sorry but i cannot see any void on it
Biagio: the bet is placed
Biagio: still not closed
joao: omg
joao: its a multiple
joao: open it
joao: each match
Biagio: Mr Joao
Biagio: 1 event
Biagio: has finished
Biagio: excatly willims - halep
Biagio: the other are unset
Biagio: ok?
joao: how many selections do you see?
Biagio: 3 events
Biagio: the bet is of 37€
Biagio: is that right?
joao: yes
joao: williams won
Biagio: ok
Biagio: so the bet is still unset
Biagio: ok
Biagio: but we have to wait for the other event
joao: of course, but i checked here and one match says void
joao: as i already explained
joao: for no reasin
Biagio: no sir
joao: reason
Biagio: will be update after the last match do not worry
joao: so, tell me what you see.
Biagio: nothing
joao: so, how can you tell me its fine
Biagio: you have to wait Sir
joao: if you are not checking
Biagio: the last match
joao: whats the last match?
Biagio: Might i help you with anything else
Biagio: Serbian
joao: yes
Biagio: Belgrade-Smederevo
joao: yes
Biagio: ok then
Biagio: will be update after that match
joao: whats the outcome for this match now?
joao: here i see void
Biagio: nothing is wrong
Biagio: you have to wait
Biagio: after the match if you have still problem contact us
joao: Mr. Biagio, I'm explaining the situation for you, and you still telling me everything is fine.
Biagio: I am explaining to you Sir the situation
Biagio: and there is nothing wrong
joao: If Belgrade wins(as I selected) and I don't receive the full money, you gonna put in my account anyway. Do you accept that?
Biagio: Sir . i have understood the situation
joao: If Belgrade wins(as I selected) and I don't receive the full money, you gonna put in my account anyway. Do you accept that?
Biagio: may be is just an error
Biagio: but the match is going to start later
Biagio: so if you havestill the problem
Biagio: contact us
Biagio: and we will see how to solve the case
joao: no... we wont see... we are seeing it right now
joao: and i want you to confirm NOW
joao: If Belgrade wins(as I selected) and I don't receive the full money, you gonna put in my account anyway. Do you accept that?
Biagio: yes i confirm
Biagio: it
Biagio: ok?
joao: ok
info: Your chat transcript will be sent to xxxxxx@zipmail.com.br at the end of your chat.
joao: bye
Biagio: Thank you for chatting with us, goodbye!
Do not even open an account at goldbet.
Firstly I opened my account and tried to place the 1st bet, and an error showed up. Asked on chat and the attendant said when the odds are in red, you are obliged to bet on a multiple bet! you can not make a single.
Ok, I placed a triple bet with the same selection(Belgrade football) and other 2.
Won the 2 other selections, was waiting for the Belgrade match to start, and when I come to check my bet, the Belgrade selection now is VOID. For absolutely no reason!
Contacted the live chat again. Asking why was VOID, the attendant said, "will be update after the last match do not worry". Some other times he said It's fine, don't worry.
And he guaranteed that my bet was OK:
joao: If Belgrade wins(as I selected) and I don't receive the full money, you gonna put in my account anyway. Do you accept that?
Biagio: yes i confirm
Biagio: it
After the match(Belgrade won 4x3) They didn't pay it properly, and it was VOID.
Returned to live chat once again, and at this time he said the bet is VOID and won't pay my winnings with Belgrade.
So, I risked my money on a triple bet, to be able to bet on the game I wanted, for nothing.
Here is the full conversation:
Chat Transcript
info: Welcome to Goldbet. Please wait for a site operator to respond.
info: You are now chatting with 'Biagio'
Biagio: Welcome to our GoldBet live chat service! How may I help you?
joao: why my bet xxx-xxxxxxxxxxxx have one match void
joao: ?
Biagio: hold on please
Biagio: your bet will be update after the events will end
joao: did you read what i said?
joao: there is one Void
joao: for absolutely no reason
Biagio: sorry but i cannot see any void on it
Biagio: the bet is placed
Biagio: still not closed
joao: omg
joao: its a multiple
joao: open it
joao: each match
Biagio: Mr Joao
Biagio: 1 event
Biagio: has finished
Biagio: excatly willims - halep
Biagio: the other are unset
Biagio: ok?
joao: how many selections do you see?
Biagio: 3 events
Biagio: the bet is of 37€
Biagio: is that right?
joao: yes
joao: williams won
Biagio: ok
Biagio: so the bet is still unset
Biagio: ok
Biagio: but we have to wait for the other event
joao: of course, but i checked here and one match says void
joao: as i already explained
joao: for no reasin
Biagio: no sir
joao: reason
Biagio: will be update after the last match do not worry
joao: so, tell me what you see.
Biagio: nothing
joao: so, how can you tell me its fine
Biagio: you have to wait Sir
joao: if you are not checking
Biagio: the last match
joao: whats the last match?
Biagio: Might i help you with anything else
Biagio: Serbian
joao: yes
Biagio: Belgrade-Smederevo
joao: yes
Biagio: ok then
Biagio: will be update after that match
joao: whats the outcome for this match now?
joao: here i see void
Biagio: nothing is wrong
Biagio: you have to wait
Biagio: after the match if you have still problem contact us
joao: Mr. Biagio, I'm explaining the situation for you, and you still telling me everything is fine.
Biagio: I am explaining to you Sir the situation
Biagio: and there is nothing wrong
joao: If Belgrade wins(as I selected) and I don't receive the full money, you gonna put in my account anyway. Do you accept that?
Biagio: Sir . i have understood the situation
joao: If Belgrade wins(as I selected) and I don't receive the full money, you gonna put in my account anyway. Do you accept that?
Biagio: may be is just an error
Biagio: but the match is going to start later
Biagio: so if you havestill the problem
Biagio: contact us
Biagio: and we will see how to solve the case
joao: no... we wont see... we are seeing it right now
joao: and i want you to confirm NOW
joao: If Belgrade wins(as I selected) and I don't receive the full money, you gonna put in my account anyway. Do you accept that?
Biagio: yes i confirm
Biagio: it
Biagio: ok?
joao: ok
info: Your chat transcript will be sent to xxxxxx@zipmail.com.br at the end of your chat.
joao: bye
Biagio: Thank you for chatting with us, goodbye!
