At the end of September I opened account. Made a deposit of $300. I made 4 bets on sports during this time (2 won,1 lost).
During this time, my account was verified.
By the end of October, the account had $718. I made a request for $100 withdraw.
The request was rejected. They asked me for a selfie with a document in my hands.
I took a selfie. Sent. After 10 days I received a response that my account was fully verified.
During this time I won 1 bet. The balance was $968. I made a withdrawal request in the amount of $100.
After 2 days, I logged into my account and found that the balance was 0. The transaction history contained the mark Confiscated Funds $968
Contacted everygame.eu for reasons of the confiscation. The answer was that my account did not pass their internal security checks.
I asked for clarification of what exactly this means. I noticed that they sent me an email 2 days ago informing me that my account was fully verified. What has changed in a couple of days? I did not receive an answer.
In general, who here on the forum has experience can share advice? Is there any way I can protect my rights other than sending emails to everygame.eu (which I think is useless)? Are there any third-party regulatory organizations that I could complain to?
During this time, my account was verified.
By the end of October, the account had $718. I made a request for $100 withdraw.
The request was rejected. They asked me for a selfie with a document in my hands.
I took a selfie. Sent. After 10 days I received a response that my account was fully verified.
During this time I won 1 bet. The balance was $968. I made a withdrawal request in the amount of $100.
After 2 days, I logged into my account and found that the balance was 0. The transaction history contained the mark Confiscated Funds $968
Contacted everygame.eu for reasons of the confiscation. The answer was that my account did not pass their internal security checks.
I asked for clarification of what exactly this means. I noticed that they sent me an email 2 days ago informing me that my account was fully verified. What has changed in a couple of days? I did not receive an answer.
In general, who here on the forum has experience can share advice? Is there any way I can protect my rights other than sending emails to everygame.eu (which I think is useless)? Are there any third-party regulatory organizations that I could complain to?