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Bookmaker complete nonsense void citing "error line"

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bd595

bd595

Joined
Apr 28, 2022
Messages
12
Last night I bet Christopher Bell +551 and +505 to win the NASCAR All Star Race today.

This morning I woke up to find both of my bets voided. I chatted with them, and they told me that these bets were voided due to "obviously wrong lines." I asked for escalation, and they told me again that these were obvious error lines and were voided. Note that I didn't wait until after the race to see if he won, which by the way, he just did.

Complete BS. There's no justification for this being an "error."

At the time of chatting, their line for Bell was +285. When I bet these, retail US books like FanDuel and DraftKings had +600. Fanatics +550. Et cetera. This was not even in the realm of "obvious error." I understand if a book fat-fingers a line, like accidentally listing +285 at +2850 or something of that nature. This situation, though, is absurd. Lines that open at +551 or whatever close at +285 all the time, and are not claimed to be "obvious errors."

I thought Bookmaker was a legit book that actually honored their pricing and didn't invent mistakes to avoid paying out, but apparently not.
 

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BMR Genie

BMR Genie

Joined
Jun 16, 2016
Messages
36,953
Last night I bet Christopher Bell +551 and +505 to win the NASCAR All Star Race today.

This morning I woke up to find both of my bets voided. I chatted with them, and they told me that these bets were voided due to "obviously wrong lines." I asked for escalation, and they told me again that these were obvious error lines and were voided. Note that I didn't wait until after the race to see if he won, which by the way, he just did.

Complete BS. There's no justification for this being an "error."

At the time of chatting, their line for Bell was +285. When I bet these, retail US books like FanDuel and DraftKings had +600. Fanatics +550. Et cetera. This was not even in the realm of "obvious error." I understand if a book fat-fingers a line, like accidentally listing +285 at +2850 or something of that nature. This situation, though, is absurd. Lines that open at +551 or whatever close at +285 all the time, and are not claimed to be "obvious errors."

I thought Bookmaker was a legit book that actually honored their pricing and didn't invent mistakes to avoid paying out, but apparently not.
We received your complaint, and we will get back to you as soon as we have an update.
 

BigJay

BigJay

Joined
Oct 28, 2021
Messages
18,490
Last night I bet Christopher Bell +551 and +505 to win the NASCAR All Star Race today.

This morning I woke up to find both of my bets voided. I chatted with them, and they told me that these bets were voided due to "obviously wrong lines." I asked for escalation, and they told me again that these were obvious error lines and were voided. Note that I didn't wait until after the race to see if he won, which by the way, he just did.

Complete BS. There's no justification for this being an "error."

At the time of chatting, their line for Bell was +285. When I bet these, retail US books like FanDuel and DraftKings had +600. Fanatics +550. Et cetera. This was not even in the realm of "obvious error." I understand if a book fat-fingers a line, like accidentally listing +285 at +2850 or something of that nature. This situation, though, is absurd. Lines that open at +551 or whatever close at +285 all the time, and are not claimed to be "obvious errors."

I thought Bookmaker was a legit book that actually honored their pricing and didn't invent mistakes to avoid paying out, but apparently not.
Did you happen to make your bets before the starting lineups were set or after??
 

BigJay

BigJay

Joined
Oct 28, 2021
Messages
18,490
By noon the day of the race (also the day you made your bets very early that morning 5/18 it looks like) Bell was the clear favorite as low as +200.

I would normally know this like the back of my hand but I didn’t bet nascar this week for once and choose to watch the PGA Championship all weekend.

 

bd595

bd595

Joined
Apr 28, 2022
Messages
12
By noon the day of the race (also the day you made your bets very early that morning 5/18 it looks like) Bell was the clear favorite as low as +200.

I would normally know this like the back of my hand but I didn’t bet nascar this week for once and choose to watch the PGA Championship all weekend.

Yep, pretty much every book got lower throughout the day.

Bookmaker, FanDuel, DraftKings, etc, all priced him roughly the same (FD/DK higher), and then got lower throughout the day presumably on action.

Definitely not an error line. At the time I bet it, it was known that Bell was starting 2nd and he was the 2nd favorite at Bookmaker. Nothing weird. Also it's an All Star race... It's like pricing NBA ASG MVP and then not liking that people bet more in one particular player.

They weren't even the highest in the market for Bell. To call it an error line is completely ridiculous.
 
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