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BETUS not paying out...

lucapga88

lucapga88

Joined
Nov 13, 2025
Messages
1
Hi all. Hope I can get some help here please.

My experience:
I've took their bonus with a huge rollover of like 90k. Then they limit me to $50 per bet. I've grinded out for several months and completed this rollover finally. Now they won't let me withdraw and told me I had to do a video call with them to verify my account...I've sent in all documents asked for such a my ID and also a selfie holding my ID. I've even called them bc they told me to and that's when they asked me I have to do a video call with them. This seems very excessive for verification. And they won't tell me why this extra verification is needed. It's nearly impossible for me to video call them bc I work graveyard shifts and they want me to call during business hours...they won't let me withdraw unless this is done. Isn't this very excessive? And without any explanation from them. I have about 12k on there and can't withdraw. Can anyone help or have knowledge in this situation?

@BMR Disputes Matt @BMR Admin @BMR Genie @BMR Forum

Thank you
 

titan

titan

Joined
Jul 18, 2023
Messages
72
Hi all. Hope I can get some help here please.

My experience:
I've took their bonus with a huge rollover of like 90k. Then they limit me to $50 per bet. I've grinded out for several months and completed this rollover finally. Now they won't let me withdraw and told me I had to do a video call with them to verify my account...I've sent in all documents asked for such a my ID and also a selfie holding my ID. I've even called them bc they told me to and that's when they asked me I have to do a video call with them. This seems very excessive for verification. And they won't tell me why this extra verification is needed. It's nearly impossible for me to video call them bc I work graveyard shifts and they want me to call during business hours...they won't let me withdraw unless this is done. Isn't this very excessive? And without any explanation from them. I have about 12k on there and can't withdraw. Can anyone help or have knowledge in this situation?

@BMR Disputes Matt @BMR Admin @BMR Genie @BMR Forum

Thank you

It's excessive but they aren't singling you out, this is just how they operate now. As has been said, do the call, make time for it since it's a sizeable amount, they aren't going to budge. While our money is in these books, in today's day and age, especially. We are at their mercy.
 

b3winsto

b3winsto

Joined
Oct 27, 2025
Messages
20
It's excessive but they aren't singling you out, this is just how they operate now. As has been said, do the call, make time for it since it's a sizeable amount, they aren't going to budge. While our money is in these books, in today's day and age, especially. We are at their mercy.
Yeah at the moment I am owed 6k from a book. Won't state the name. Been 6 weeks. I am being patient with them. Being an ass or not cooperating can only do you harm. As you said we are at their mercy. I can't do much harm to them besides writing a bad review which they may be ok with. Who knows.
 
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