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Ace7550

Ace7550

Joined
Oct 19, 2021
Messages
2,479
If anyone gets a payout from Den please post and let the community know.
I have been waiting for 5 days now and I have a buddy that has been waiting longer.
That being said, I got a payout 5 days ago and I know a couple others that got payouts in the last couple weeks too.
 

oogieboogie

oogieboogie

Joined
Jul 16, 2025
Messages
1
Been using them since last February. They were always 100% solid with timely payouts until all this. My last payout took 5 days (it had never taken more than a day before that)....and I have a pending payout that is 2 days old. I think they absolutely intend to pay, but (and this is pure speculation) I think there are cash flow issues - not processor issues. Outside of the current issues, it's been a great place to play and I hope things resolve for them. I am sure they realize that poor payout performance can kill a book and I really hope they are able to get it together.
 

offshorelore

offshorelore

Joined
Jun 1, 2025
Messages
24
Been using them since last February. They were always 100% solid with timely payouts until all this. My last payout took 5 days (it had never taken more than a day before that)....and I have a pending payout that is 2 days old. I think they absolutely intend to pay, but (and this is pure speculation) I think there are cash flow issues - not processor issues. Outside of the current issues, it's been a great place to play and I hope things resolve for them. I am sure they realize that poor payout performance can kill a book and I really hope they are able to get it together.
I just spoke with Arya on the phone earlier this morning. I have a decent relationship with her specifically because she gave me a couple hundred dollars in freeplay for a review I gave on Den months ago. She brought up the processor issue and I said quote, “well you guys have the same processor as BetAnySports and there is no issues there.” She quote said, “I can neither confirm nor deny that information” (after a long pause.) She did say payouts are taking longer than usual but they are all be honored. You guys be the judge
 

baus

baus

Joined
May 28, 2022
Messages
408
You never know, but I think they’ll be fine.

Maybe they got hurt a bit on baseball early in the season, which led to them increasing the juice to 20c lines. They seem to do a pretty good job of managing their lines so I suspect they’ll do fine this football season.

BAUS
 

lebronvoy

lebronvoy

Joined
Jul 9, 2025
Messages
12
Update I was paid an hour ago. Now, I did send them this link via live chat and that's when I finally got a timeframe and some information. Before making this post I was given nothing. I also find it strange that they are doing 20 cent lines on baseball and the reduced juice is the only way to get a dime on baseball with a $500 wager max. I did some research and here is what I found.

This deposit + bonus + winnings is a new feature added. This was not there a few weeks ago on their moonshot promo.

Baseball dimelines were a default part of their wagering but was moved to their reduced juice bonus program. Cannot get a dimeline without their reduced juice program.

I'll let you all be the judge of me getting paid hours after this post goes up having anything to do with the timely payout or not. But once I sent the link to this post in live chat, I finally got some answers. They also mentioned the holiday along with their processor. (Payout was submitted Wednesday) Aren't they Costa Rican as well? Why would independence day effect them?

Anyways, what needs to change above all else is this, if you charge a 1% fee on a payout, it should not take more than 24 hours. (Opinion) Think of all the fees we have to pay to buy crypto. They use the same processor as betanysports and they rarely even take 24h. Hopefully this book gets more organized. A client should never have to correct a sportsbook on what their rollover is. Thanks everyone and take care. I really don't think I would have been paid promptly if not for BookMaker's Review.
thats great u get paid, sometimes with other books have the same problem or even find a excuse to not pay like arbitrage, multiaccount etc... when is time to pay big amounts there are always excuses and problems.
 
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