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Betonline account hacked lost a lot of $$

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kosickf1

kosickf1

Joined
Jun 14, 2022
Messages
28
Update by BMR Staff:
We spoke with BetOnline about this case.
  1. The player was active in May 2022 with $1,500 in deposits.
  2. He hit an $8,000 parlay, followed by a $150,000 parlay and a $34,000 parlay on May 21.
  3. Since that time, the player has been betting parlays and the casino, with some big volume days.
  4. The player received a $100,000 payout on June 12 (congrats!).
  5. The remainder of the balance was lost in the casino in the same games the player had been wagering daily.
  6. As an aside unrelated to the player's claim, we understand another deposit of $980 was made today via bitcoin.
BetOnline looked into the account history; there is no evidence of unauthorized access or abnormality with your casino activity. The same games were played that you experienced the massive swings up and down with. Congrats on the parlay scores and the big withdrawal.

-----

Hi, is anyone able to help me recover my money? This isn’t a small amount and customer service has not helped me at all. I am missing 400,000.00 USD. I noticed this yesterday when I went to log in to do a payout. Sunday afternoon was the last time I was logged in and I had 400k left in my account. I wrote to customer support and they told me 24-48 hours. They told me I would get a call or email when this was investigated. I decided to call them today to see if they had an update and I was told that it was investaged last night and finished. I did not receive any email or call from them about this at all. They told me nothing looked wrong and that I basically just pissed away all this money! I wasnt even home to play between the time I last logged in Sunday afternoon and Monday morning. Any help would be greatly appreciated.
 
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Capitalist Pig

Capitalist Pig

Joined
Oct 30, 2021
Messages
1,289
Damn dude that really sucks, so are they saying you bet 400k on sports and lost it in a day or are they saying it was lost in the casino in a day. Why in the hell would you trust any offshore book with that kinda money would be my question. I hope someone here can help you if everything is on the up and up
 

kosickf1

kosickf1

Joined
Jun 14, 2022
Messages
28
Damn dude that really sucks, so are they saying you bet 400k on sports and lost it in a day or are they saying it was lost in the casino in a day. Why in the hell would you trust any offshore book with that kinda money would be my question. I hope someone here can help you if everything is on the up and up
I started with about 1000$ and I hit 2 parlays to get me to 190k or a bit over I turned that into 500k with blackjack and I was able to payout 100k after trying several times, I then tried to do another 100k payout the next day and it didn’t work. I called them (Sunday) and they said I had to wait until 11:13am Monday so I said ok, I didn’t log back on until Monday and saw my account was empty. They said it was lost in the casino. I’ve been freaking out since can barely pay attention to work because it doesn’t seem like they are going to help me get this back. It was all winnings but still to just have it disappear like that isn’t cool. I only signed up for this site because they had some good reviews but after this happened I started to look online about things like this and I see it’s happened so many people. Idk if it’s ever happened at such a large amount like this though.
 

kosickf1

kosickf1

Joined
Jun 14, 2022
Messages
28
I hope you'll keep us updated and I hope that a BOL representative can comment publicly on the case. I don't trust the casinos of the offshore sportsbooks. Also you should file a sportsbook complaint here on this website.
How do I do that? This has never happened to me before. I sent an email to xxxxxxx but haven’t gotten any reply.
 
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kosickf1

kosickf1

Joined
Jun 14, 2022
Messages
28
Yeah, that's because SBR does not handle offshore complaints anymore.

So you have found the right place here.

BMR will check into this for you.
Ahh ok, I was not aware of that.. as soon as this happened I started to search the internet to see what I can do about this and I saw them come up at a solution as well as on the BOL site but they must not have updated their site.. Last night I got an email saying someone on my account was playing the 20k max multiple hands at a time so basically someone went in there and dumped all of my money at the casino, I really hope the give me my funds back but I do not seem to be getting much help from CS there at BOL they keep asking me the same questions in an email that I have already provided them several times and when I call them they are basically laughing at me about this.
 

kosickf1

kosickf1

Joined
Jun 14, 2022
Messages
28
update, on the phone with them again right now and they are again telling me to kick rocks basically.. They are not providing me with much info and they are saying there is nothing they can do for me.. they said it looks like everything was from my device but I certainly did not login and play 20k max bet hands multiples at a time until my money was gone hundreds of thousands... Is there anything that can be done about this or am I basically screwed? Every time I call them they put me on hold for a while and come back giving me the run around. If someone hacked my account they can surely make it seem like it was from my device etc... I am not sure what to do from here.
 

kosickf1

kosickf1

Joined
Jun 14, 2022
Messages
28
The bets that were made do not follow my normal betting style, when I am playing I normally bet starting out with 500 or 1000 on 1 hand, These hands were played 20k max bets at multiple seats.. I would think this is evidence for them to see something is wrong here. I realize they probably do not want to give me the money that I won from them and that is making it harder for me to get my money back.
 

rolandcorts

rolandcorts

Joined
Feb 10, 2022
Messages
1,241
"I turned 1000 into 190k on a couple of parlays".
Their max win on parlays is 150k btw. So you basically hit a couple parlays that were 1000:1. OK bud. When someone wins a parlay like this they usually post about it on social media. It's rare.

"Then I won 300k more in the casino playing blackjack"
This only happens if you're betting something like 10k a hand or more.

"Someone went into my account and played 20k multiple hands simultaneously and lost it all."
Wow, doesn't sound at all like the guy who was playing at least 10k a hand to get it to 500k in the first place.

There is no motive for someone to do this to your account besides someone at BOL. If they could perfectly imitate your device they would've just withdrawn the funds via crypto to themselves. This includes a BOL employee. And BOL management doesn't need to do dirty stuff like this to make a killing every day.

Be a man and admit you went on tilt. Otherwise, go kick rocks!
 

kosickf1

kosickf1

Joined
Jun 14, 2022
Messages
28
"I turned 1000 into 190k on a couple of parlays".
Their max win on parlays is 150k btw. So you basically hit a couple parlays that were 1000:1. OK bud. When someone wins a parlay like this they usually post about it on social media. It's rare.

"Then I won 300k more in the casino playing blackjack"
This only happens if you're betting something like 10k a hand or more.

"Someone went into my account and played 20k multiple hands simultaneously and lost it all."
Wow, doesn't sound at all like the guy who was playing at least 10k a hand to get it to 500k in the first place.

There is no motive for someone to do this to your account besides someone at BOL. If they could perfectly imitate your device they would've just withdrawn the funds via crypto to themselves. This includes a BOL employee. And BOL management doesn't need to do dirty stuff like this to make a killing every day.

Be a man and admit you went on tilt. Otherwise, go kick rocks!
I did not place these bets if you aren't here to help then get lost! You clearly do not know how to read or comprehend anything I said... you are stating 150k is the max on a parlay... did you fail to read where I said I won 190k on a COUPLE of parlays.. Couple means more than one you fool. I have the videos and screenshots of these winnings also. I am not going to post these things on social media that I won.. why would I want people to know I won this much money???

Yes I won hundreds of thousands more playing blackjack for weeks. I start out at 500 or 1000$ bets and as I win I then increase my bets it isn't rocket science and I also have screen shots and photos of these balances.

Don't be a scumbag!
 

kosickf1

kosickf1

Joined
Jun 14, 2022
Messages
28
I did not place these bets if you aren't here to help then get lost! You clearly do not know how to read or comprehend anything I said... you are stating 150k is the max on a parlay... did you fail to read where I said I won 190k on a COUPLE of parlays.. Couple means more than one you fool. I have the videos and screenshots of these winnings also. I am not going to post these things on social media that I won.. why would I want people to know I won this much money???

Yes I won hundreds of thousands more playing blackjack for weeks. I start out at 500 or 1000$ bets and as I win I then increase my bets it isn't rocket science and I also have screen shots and photos of these balances.

Don't be a scumbag!
I do not just play large hands multiples at a time over and over until I am at 0.. I always started with small hands and as I won I increase my bets. This person played 20k max multiples at a time until the balance was 0...
 

rolandcorts

rolandcorts

Joined
Feb 10, 2022
Messages
1,241
So not one parlay paying out 150k but two parlays paying out on average 100k each. That is even less believable than hitting one parlay at 150k even if you bet $500 on each from your deposit of $1000.

Then somehow you double or triple that playing only 500/1000 a hand (but raising your bet as you win because, of course, all you do is win.)

You don't even know how to make up a proper story.

BMR finds you are full of shit -900
BMR finds some merit in your case +800
 
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