Another Casino Refuses To Pay By Claiming Glitch *UPDATED

[Wagerallsports]

Casino Refuses to Pay Out $3M Win Over Game 'Glitch,' Woman Says​

Anders Anglesey
6/23/21


A Michigan woman has claimed BetMGM will not pay her the $3 million she says she won, with the casino saying there was a "glitch."

Jacqueline Davis, from Detroit, said she became hooked on online gambling on March 18, and ended up playing for five days straight. She said it even affected her sleep.

Davis told Fox2: "Who sleeps when
they're winning money."

In particular, Davis was drawn to the BetMGM's St. Patrick's Day "Luck O' the Roulette" game. The game itself is described by BetMGM as a "fixed odds betting game based on roulette."

A ball would then land on one of the numbered slots or in the pot bet slots. If the user bets on a slot where the ball eventually lands, they then win a payout.

Over her marathon five-day gambling spree, Davis said she went as high as having $11 million before deciding to call it quits when she was $3 million up.

Davis continued to tell Fox 2: "When it got to the three, I wanted to start withdrawing."


Her claimed winnings were a significant increase from the $50 bet that she started with and gradually increased over the five days. She added the maximum amount that she had on the table was $5,000.

But, when Davis went to MGM in order to get a $100,000 advance on her winnings, she said staff would give her no more than the six-figure sum.

She told the outlet: "They are claiming there was a glitch in the game."

Lawyer David Steingold, who is representing Davis, told Fox 2 that while there may have been a glitch, it was not an acceptable defense and that the company should have ensured the game was working normally.

He added: "They were instructed by regulation to check this every single night, every 24 hours. And my client played for five straight days."

Steingold also said he would like to know how much money BetMGM made on its "Luck O' the Roulette" game and also questioned what its policy was regarding.


The lawyer continued to tell the outlet: "In other words, did everybody who lost money get the money back?"

He also claimed MGM offered Davis a settlement, which said she could keep the $100,000 if she signed a confidentiality agreement that said if news of the alleged "glitch" became public, that she would have to return the money and pay the company's costs.

Newsweek has contacted BetMGM and Steingold for comment.

 

[Gary]

Is there a chance she could win this case?

 

[Bettor Days]

Now she really can't sleep

 

[BMR_Brad]

Is there a chance she could win this case?

I guess so. Terms of service are open to interpretation by courts.

 

[Oddsmaker]

She will win easy plus she is black

Hope she gets it all

 

[Eweryin]

They made the casino in this way, so people can't win this amount of money, and what will they do now, except to say that it's a glitch? This is a typical move, which almost everyone would do, to avoid paying so much money. Imagine how disappointed should be that woman when she figured out that they won't pay her the money. I hate to be in situations like this, therefore I am playing only on https://www.slotsformoney.com, to avoid something like this happening to me. I like to play only on websites where everything is clear and transparent.

 

[Oddsmaker]

Casino has zero case

 

[Katarienr]

I am not at all surprised that the casino did not want to pay you, there is a vicious practice that consists in the fact that casino owners consider that they always have to own the win, and not players who invest a sum of money, but earn a little more. I have been in such situations several times, and later I decided not to play until I find a platform on which to play safely. So the last experience I had on https://sapynews.com. how strange it would not be, but I am enormously pleased. Here I really get a serious hang and pleasure from the game

 

[BMR Forum]

Good luck to her. That's a lot of $.

 

[BMR_Brad]

I want to try to play poker with my friends at the same table. That would be cool!

888sport's poker client lets you organize "home games" with friends. Pokerstars does too. Others may as well. Look for "Home Games"

 

[Wagerallsports]

Gambler beats odds, scores high court win in $3.1M case against BetMGM​

Max Reinhart
The Detroit News

Jacqueline Davis tried her luck after losing twice in court and scored a straight flush when she secured a 7-0 unanimous decision from the Michigan Supreme Court in a multimillion-dollar gambling case.

The gambler is suing gaming giant BetMGM, which she said owes her more than $3 million in online winnings from a gambling streak four years ago.

Davis alleged she won more than $3.2 million playing BetMGM's Luck o' the Roulette game over a six-day period in 2021. BetMGM has refused to remit the winnings, according to court records, claiming that the game malfunctioned and erroneously credited the winnings to Davis' account.

"They say it malfunctioned, but they really don't have much evidence as to what actually happened," said attorney Mark Granzotto, who represented Davis in the appeals portion of her lawsuit.

A BetMGM spokesperson said the company does not comment on pending litigation.

Davis, whose exact residency remains unclear in court documents, has alleged that after she won millions playing Luck o' the Roulette, she withdrew $100,000 of her winnings in person at MGM Grand Detroit casino. BetMGM then suspended her online account, leaving her unable to access the remaining $3.1 million balance.

According to BetMGM's website, Luck o' the Roulette is an Irish-themed game with a 95.39% return to player rate with a 10-cent minimum bet and $25 maximum bet. Players can win up to 100 times their bet on each play.

According to the 26-page opinion written by Michigan Supreme Court Justice Brian Zahra, the court's lone Republican-nominated justice, Davis made her first wager on the game in March 2021 for $4.50 and lost. But then, "In gambler's parlance, plaintiff went on a 'heater' of epic magnitude."

After she racked up millions of dollars on her account, the BetMGM Casino Operation Team identified what it called "an improbable balance associated with Ms. Davis's account" and suspended it pending an internal investigation, which revealed the malfunction, court documents said.

Davis filed a complaint in Wayne County Circuit Court in June 2021, alleging claims of fraud, conversion and breach of contract.

BetMGM has argued that the circuit court lacks jurisdiction and that disputes involving patrons can only be resolved by the Michigan Gaming Control Board.

"... the rules and (Davis') contract (with BetMGM) make abundantly clear that a malfunction will void all winnings," Norman Ankers, an attorney for BetMGM, argued in April before the state Supreme Court, "and therefore, her remedy is to go before the MGCB to determine whether, in fact, there was a malfunction."

In a 2-1 ruling, a three-judge appeals court agreed and on June 29, 2022, granted BetMGM's motion to dismiss the case.

Meanwhile, Davis filed a dispute with the Gaming Control Board, which decided not to pursue formal disciplinary action. Court documents show that Assistant Attorney General Mark Sands contacted both the defendant and plaintiff, writing that while the state board can direct a casino to take corrective action, it “does not determine the validity of a dispute between the authorized participant and the licensee."

Even so, the Michigan Court of Appeals affirmed the circuit court decision in a 2-1 opinion issued in September 2023. In her dissent, Judge Kathleeen Feeney opined that "by denying plaintiff a forum by which to pursue her claim of unpaid winnings, the majority’s decision lends a new meaning to the old gambling adage that the House always wins."

In an application to the Michigan Supreme Court, Davis' attorneys argued that the appeals court panel and Gaming Control Board's decisions left her not only without her winnings, but without a way to legally challenge BetMGM.

"She has no remedy," according to the appeal application. "The casinos in Michigan, both online and in person, can commit fraud against a patron with impunity. This could not possibly have been intended by LIGA (Lawful Internet Gaming Act). This could not possibly be the law in Michigan."

The case now goes back to Wayne County Circuit Court after Davis won with the seven justices.

"The Legislature enacted the LIGA to legalize online gambling," Zahra wrote. "We would be remiss not to acknowledge that this shift in public policy may give rise to new rights under the law. Because our existing common-law rules may be 'adapted to current needs in light of changing times and circumstances,' the common law is particularly well-suited to address ongoing developments arising from the LIGA."

 

[MinnesotaFats]

What a clown show at circut & appeals court

I highlight in my book how unprepared and ill rational many judges are these days, mostly women.

The Supreme Court of Michigan is completely right here in correcting the lower courts completely stupid ruling to direct a $3m dispute to a fukking gaming commission.

Absolutely would recall all lower court judges involved.

 

[aikman.tr]

Circuit court...LOL. Up 11 million and settled a 3 million then told to fuk off.

Just wtf did her MGM points total. Oh yeah , it was a glitch so fuk you on the points play through

 

[str]

Is it a glitch in the machine when you lose 16 in a row or only when you win big?

 

[patsfan]

Hope it’s the beginning of courts not letting casinos cheat us anymore.

 

[europro]

Casino Refuses to Pay Out $3M Win Over Game 'Glitch,' Woman Says​

Anders Anglesey
6/23/21


A Michigan woman has claimed BetMGM will not pay her the $3 million she says she won, with the casino saying there was a "glitch."

Jacqueline Davis, from Detroit, said she became hooked on online gambling on March 18, and ended up playing for five days straight. She said it even affected her sleep.

Davis told Fox2: "Who sleeps when
they're winning money."

In particular, Davis was drawn to the BetMGM's St. Patrick's Day "Luck O' the Roulette" game. The game itself is described by BetMGM as a "fixed odds betting game based on roulette."

A ball would then land on one of the numbered slots or in the pot bet slots. If the user bets on a slot where the ball eventually lands, they then win a payout.

Over her marathon five-day gambling spree, Davis said she went as high as having $11 million before deciding to call it quits when she was $3 million up.

Davis continued to tell Fox 2: "When it got to the three, I wanted to start withdrawing."


Her claimed winnings were a significant increase from the $50 bet that she started with and gradually increased over the five days. She added the maximum amount that she had on the table was $5,000.

But, when Davis went to MGM in order to get a $100,000 advance on her winnings, she said staff would give her no more than the six-figure sum.

She told the outlet: "They are claiming there was a glitch in the game."

Lawyer David Steingold, who is representing Davis, told Fox 2 that while there may have been a glitch, it was not an acceptable defense and that the company should have ensured the game was working normally.

He added: "They were instructed by regulation to check this every single night, every 24 hours. And my client played for five straight days."

Steingold also said he would like to know how much money BetMGM made on its "Luck O' the Roulette" game and also questioned what its policy was regarding.


The lawyer continued to tell the outlet: "In other words, did everybody who lost money get the money back?"

He also claimed MGM offered Davis a settlement, which said she could keep the $100,000 if she signed a confidentiality agreement that said if news of the alleged "glitch" became public, that she would have to return the money and pay the company's costs.

Newsweek has contacted BetMGM and Steingold for comment.

Books always cry and make an excuse qhen they lose big. Sick people