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AI - not the greatest thing in the world

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Tanko

Tanko

Joined
Oct 27, 2021
Messages
51,622
So I call my Toyota dealer to schedule an oil change. The service department is now AI operated.
You go through a menu answering questions to indicate what service you want, what SUV it is, etc.... This is my conversation with the computer.

> The AI asks, "Would you like to schedule your appointment at 1:00 today".
I say "No. I want to bring it in on Thursday."

>AI then says, "Would you like to schedule your appointment for Tuesday at 7:00 AM?"
I say "No. I want to bring it in on Thursday."

> AI then says, "Would you like to schedule your appointment for Tuesday at 7:30 AM?"
I say "No. I want to bring it in on Thursday."

> Then it asks for Tuesday 8:00 AM.......
I say "No."

> AI then says, "Your appoint is scheduled for Wednesday at 7:00 AM. Thank you." WTH??????
It goes on to ask, "How would you rate this call on a scale of 1 to 10. Please provide feedback"

I reply, "Its a 1 and your stupid system won't let me pick......" It cut me off and said goodbye before I could finish.
 

Tanko

Tanko

Joined
Oct 27, 2021
Messages
51,622
I called back to try and find a human to get it scheduled for Thursday. No go. All service numbers go to AI. I even called sales department and they transferred me to Service and guess who answers.... AI.

There is no process for cancelling an appointment through AI.

JFC. This has got to be a joke.
 

Archie

Archie

Joined
Nov 8, 2021
Messages
5,132
tell me about it. our house cleaning service and landscaping services are now trying to use it and it's been a cluster

whatever you do, don't try to use it to plagiarize a gambling pick write up to convince people you have a solid pick!
 
  • Haha
Reactions: JDS

Tanko

Tanko

Joined
Oct 27, 2021
Messages
51,622
Gonna be 200 million unemployed working age adults soon in 🇺🇸 if Democrats keep trying to stop Trumps tariffs & tax cuts.

Need all US jobs in USA for next generation
There's only 164M working people in the US today. So you're saying if the Big Beautiful Bill (BBB) and tariffs don't go through, every single person in the US will be unemployed? :+clueless

Besides what does his BBB and tariffs have to do with AI????
 

BMR Genie

BMR Genie

Joined
Jun 16, 2016
Messages
37,680
So I call my Toyota dealer to schedule an oil change. The service department is now AI operated.
You go through a menu answering questions to indicate what service you want, what SUV it is, etc.... This is my conversation with the computer.

> The AI asks, "Would you like to schedule your appointment at 1:00 today".
I say "No. I want to bring it in on Thursday."

>AI then says, "Would you like to schedule your appointment for Tuesday at 7:00 AM?"
I say "No. I want to bring it in on Thursday."

> AI then says, "Would you like to schedule your appointment for Tuesday at 7:30 AM?"
I say "No. I want to bring it in on Thursday."

> Then it asks for Tuesday 8:00 AM.......
I say "No."

> AI then says, "Your appoint is scheduled for Wednesday at 7:00 AM. Thank you." WTH??????
It goes on to ask, "How would you rate this call on a scale of 1 to 10. Please provide feedback"

I reply, "Its a 1 and your stupid system won't let me pick......" It cut me off and said goodbye before I could finish.
AI can never replace a human job, especially in customer service.
 

JDS

JDS

Joined
Dec 11, 2021
Messages
52,301
tell me about it. our house cleaning service and landscaping services are now trying to use it and it's been a cluster

whatever you do, don't try to use it to plagiarize a gambling pick write up to convince people you have a solid pick!
10-4 :bigboss:
 

maltedhopsfrenzy

maltedhopsfrenzy

Joined
Jan 24, 2023
Messages
4,705
So I call my Toyota dealer to schedule an oil change. The service department is now AI operated.
You go through a menu answering questions to indicate what service you want, what SUV it is, etc.... This is my conversation with the computer.

> The AI asks, "Would you like to schedule your appointment at 1:00 today".
I say "No. I want to bring it in on Thursday."

>AI then says, "Would you like to schedule your appointment for Tuesday at 7:00 AM?"
I say "No. I want to bring it in on Thursday."

> AI then says, "Would you like to schedule your appointment for Tuesday at 7:30 AM?"
I say "No. I want to bring it in on Thursday."

> Then it asks for Tuesday 8:00 AM.......
I say "No."

> AI then says, "Your appoint is scheduled for Wednesday at 7:00 AM. Thank you." WTH??????
It goes on to ask, "How would you rate this call on a scale of 1 to 10. Please provide feedback"

I reply, "Its a 1 and your stupid system won't let me pick......" It cut me off and said goodbye before I could finish.

👍🍺

@Tanko showing up at the Toyota dealer with a 3D printed gun like:

IMG_2436.gif
 

BobbyFK

BobbyFK

Joined
Oct 19, 2021
Messages
24,752
I called back to try and find a human to get it scheduled for Thursday. No go. All service numbers go to AI. I even called sales department and they transferred me to Service and guess who answers.... AI.

There is no process for cancelling an appointment through AI.

JFC. This has got to be a joke.
Can you do it online? My local dealership allows me to do it via their website
 
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