1bet withdraws problem

[jakobs]

hello
without any reason do not give money
and did not explain what the reason, just say that there is a technical problem

96909174876989643 Withdrawal 01/15/2018 2555.00 EUR Skrill

 

[quincunx]

How long has it been since you asked them for the money ?

 

[BMR Admin]

Please fill out a complaint form to get assistance.

 

[Krasomilaya]

Hello.

06/24/2019 I ordered a payment from the bookmaker 1bet in the total amount of 1076.00 EUR to the Skrill payment system.
Bookmaker 1bet asked me for my documents:

- my passport photo next to my face
- confirmation of my registration
- screenshot of my Neteller account

I immediately sent all the documents.

The payment under number # 96909174877527048 has been processed.
I logged in to my account on 06/26/2019 at 10:00 (+ 3GMT)
and I see that my payment was canceled, as well as in my bet history there are bets that I did not make for a total of 1,500 euros:

BET ID: # 5d12e4d121665 (bet 750 eur)
BET ID: # 5d12e4cd20362 (bet 750 eur)

Of course, these bets lost. I suspect 1bet management of fraud against me. In order not to pay me money, they simply created a history of knowingly losing bets themselves. I have never made bets of this size, and even two bets in a row of 750 euros.

I could not make these bets because I was asleep, it was a deep night. My computer is fully protected and no one except me could place bets on 1bet, this makes no sense, since my 1bet account is tied to one payment system skrill, and all payments are made to it.

I have a copy of the correspondence with the support service, I asked them the question from which IP address my BET ID rates were made: # 5d12e4d121665 and BET ID: # 5d12e4cd20362, and also for what reason my payment # 96909174877527048 was canceled, they give me no answer just keep silent.

I also send you correspondence in chat with 1bet support service. As well as screenshots of the requested withdraw and bets that I did not make.

Please influence the bookmaker 1bet, they deceived me, and completely stole my money in the total amount of 1500 euros.

 

[soccer star]

Any update here??

 

[surajbag948]

Thank you, i already fill out the complaint form at 10.07. I write that also here, that other users can read this.

 

[Tart]

Thank you, i already fill out the complaint form at 10.07. I write that also here, that other users can read this.

Good move...BMR will help you out. They have helped thousands of people to date.

 

[win euro win]

Update ??

 

[BMR_Brad]

1bet said they had referred this to the Curacao regulator for investigation and would not be doing anything until that was complete.

The player tells BMR their account has now been blocked without any further communication.

We have asked 1bet for an update on what is going on.