188Bet reject paying 17.000$.

[Anahit]

Registered in 188bet.com, deposited money and got First Deposit Bonus 28%. I knew that 188bet.com is a solid bookmaker. But after giving bonus they requested for 15 times rollover and when I rollovered more than 15 times, they cut my account, just refund my deposit and 17.000 $ they "took", explaining that I am using multiple accounts. I even don't understand with whom, they mean, I am using accounts???
So I will advice to be very careful with their bonuses and promotions.
Who can help me in this situation?

 

[BMR Forum]

Bookmakers Review would like to assist in clearing this up.
Please email disputes@bookmakersreview.com with your account number, full name and a detailed description of the issue, and we will contact them on your behalf to try and resolve the situation.

 

[Anahit]

Thanks a lot for your fast reply. I already sent email to you.