The casino story just comes off as weak to me - first - who in the hell is dumb enough to play serious money in ANY online casino long term? We are not talking winning 50 and trying to double it type of play.
Read the whole complaint - player admits to not actually keeping track of what they won/lost in any way - just relied on books software. Book software made a mistake displaying the total - logs show the actual result of hands played - so when the book reconciled it and showed player was a loser actually - and waived the balance - player pushed back trying to blackmail they way into a payout.
Look - I’m no genius - but I am smart enough to know to track my play online in a casino if indeed I am on a winning run of epic proportions. Likewise - I know when I start with 500 and lose more than I won - there is no way I’m POSITIVE money betting 50-100 a hand while playing 2-3 hands. Player saw a glitch in software allowing him to play more than he had available- ran with it hoping for a positive result which never came - then foolishly thought a book wouldn’t check a 30k payout from casino and tried to shake them down and failed.
The slow pay complaints were at BEGINNING of the NFL season - which if you recall was when books were killing it. NFL then went to a very square friendly result with faves hitting well beyond the norm (what was it week 13-14 where no underdogs covered ? ) - books can legitimately have processor issues causing slow pays - it’s not always a case of being broke.
Again - I’d take
Heritage over Jazz myself - don’t they price at -108 still ? Does BetOnline still do dimeline on bases ? Reduced juice is just harder to find in these post 5Dimes days aside from Pinnacle. I wouldn’t sweat them too much - but also dont like them enough to keep a large balance there with other options.